Listrak: Email, SMS & Identity

We migrated from a two-provider solution to Listrak at the beginning of the year, and that has proven to be the right decision. The onboarding process and ongoing account management is high-touch, unlike the experience with most other vendors in the space. The Listrak team is solid, the technology is best in class, and the reporting is open and flexible. The latter is a very nice respite from other vendors that claim their results are superior but keep their technology and reporting in a "black box."

Listrak has truly transformed our marketing efforts! Since we started using it, our customer acquisition and revenue have soared. The email tools are exceptional, making campaign creation and management a breeze. The detailed analytics offer valuable insights that help us continuously improve, alongside our monthly strategy calls with our rep.

Listrak is user-friendly, effective, and the support team is fantastic. We highly recommend it to any business looking to elevate their marketing game!

Listrak has been an incredible partner in optimizing our CRM strategy. Since we began working with Listrak, we've been able to improve engagement and conversion rates, as well as set up various email and SMS journeys for our customers - this has been crucial for retention and meeting our goals. Listrak also has a helpful dashboard to analyze performance, which provides all the information needed to track various metrics. Listrak also has a List Health dashboard that makes tracking email list growth convenient. The platform itself is extremely user-friendly and there are plenty of resources and help guides if we're stuck. The entire team (including the support team) has been consistent with their quality of assistance.

Since moving to Listrak, we have bi-weekly meetings with our CS rep and everyone is always quick to help and respond to our team when needed. Our email and SMS set up & send out process is so much easier as well! We love our LT team!

Listrak has been a longstanding partner of our firm for good reason. They are consistantly innovating for the future while providing elite customer support at every turn. From account representation to integration, product teams to senior leadership, the team has gone to great lengths to help our business scale for sustainable growth and find creative solutions for our unique operation. The Listrak public app is straightforward and integrates beautifully with Shopify. Any questions our developers have had are quickly addressed and documented. We are thrilled with the level of service Listrak has offered from the very beginning.