Listrak: Email, SMS & Identity

We’ve been with Listrak since Bronto sunsetted in 2022, and it’s been an outstanding partnership from day one. We run all email campaigns for three different brands through Listrak, and we also manage SMS marketing for two of them on the platform. What initially drew us to Listrak was their dedicated account management team, which made the transition seamless. The dashboarding and reporting functionalities are robust, giving us the insights we need to make data-driven decisions. Setting up emails, campaigns, and list segmentation is straightforward and efficient, which makes our marketing workflow so much smoother. Our current account manager has been instrumental in keeping us on track with ongoing optimization initiatives, and we truly value her expertise and support. Overall, Listrak has been a reliable, user-friendly, and strategic partner for our marketing efforts, and we’re very happy with the results.

Working with Listrak and Shopify has been a seamless experience for our team! The integration has been smooth + reliable, making it easy to connect our store data directly into Listrak. Great solution for any Shopify brand looking to elevate retention marketing.

We have used Listrak for email for several years now because we love how customizable it is.

The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do things that may be a bit more technically difficult.

The amount of data they ingest and allow us to utilize is also so great that we've been able to use them + Shopify, while not having to purchase an additional CDP. Other businesses may be different, but the point is, their data, reporting, and segmentation abilities are everything we've needed.