Reviews (445)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, eBay, and Etsy, streamlining multi-channel listing and inventory management. They appreciate the time-saving features such as automated syncing and real-time updates, which prevent overselling. The ability to customize templates for different marketplaces and the exceptional customer support are also highlighted as key benefits.

January 20, 2025

This app works great. We've been using it for our business for over a year now and it is very easy to use and saves time when creating multiple listings, compared to other apps we've used. We've run into very few problems using the app over this time and when we do, the support team has always been quick in resolving the issue.

Small Box Music
United States
Over 1 year using the app
December 12, 2024

I've been using LitCommerce for the past 2.5 years to integrate my Reverb store with my Shopify store. The setup/integration was pretty simple, and the process works very well.

I do all of my product editing in Shopify, then I export that info to my Reverb store through LitCommerce. Reverb orders then get seamlessly synced to Shopify also through LitCommerce.

I've had a few minor problems over this time, but the folks at LitCommerce have always fixed things very quickly. Same day or next day solutions have been my experience.

Overall, I'm very happy with the service and the support.

RocketMusic
United States
Over 1 year using the app
November 20, 2024

I've been using Lit Commerce for a while now. Before Lit Commerce I had tried them all! None of them worked well and the costs just kept escalating.
I use Lit Commerce to sync my Shopify store and my Etsy store - I sell one of a kind items and I have a lot of inventory.
The Lit commerce software allows me to never worry about oversells and it syncs my inventory and orders perfectly.
The software does so much more than just that though.

Aside of the software - the customer service team!!! OUTSTANDING - there is no waiting - most things are resolved straight away. They are kind, polite and very professional.

I highly recommend Lit Commerce. They're great!

Castle Rocks Cornwall
United Kingdom
About 1 year using the app
November 22, 2024

Great app after searching through so many that claim to do so much. Litcommerce works and does what they say. It took some time to figure out how it worked and I needed tons of help to get started but their chat support is superb and very response. They were able to customize how my platforms were mapped and provided great support all along the way. Would highly recommend.

Vinyl Bay 777
United States
4 months using the app
January 29, 2025

I love using LitCommerce as a platform that connects my contents with my other social media networks. It's working well and I'm satisfied with the service.

Their staff are very friendly and solve the problem fast. Overall I would give it a 5 star for the overall platform. I would highly recommend it.

Melissa Art Collection
United States
About 1 month using the app
November 28, 2024

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

Joyous Creations & Co.
United States
About 1 year using the app
January 6, 2025

Harvey helped me resolve an issue in an efficient and effective manner. His guidance was clear and given in a friendly, positive way.

Garrett Park Guitars
United States
About 1 year using the app
December 26, 2024

The support is fast and efficient. Rachel is helpful and gave lots of useful information. The app is practical and comprehensive. I'm glad I found the app.

Moisza
Australia
About 1 year using the app
January 29, 2025

Customer service is outstanding! They are very responsive to questions and seem eager to assist in any way they can. I am still learning how to use the app but so far so good!

Sammi's Attic
United States
3 months using the app
November 4, 2024

Amazing Customer service. It is a learn curve especially with Amazon but once you understand the app it becomes quite easy. I had a bunch of questions with Agent Cody with LitCommerce. I really appreciate him having patience and understanding and explained everything quite well, I can only hope in the future if I have an other issues to get an Agent as kind and dedicated as Cody. Thank you for all your help. Also Litcommerce videos on youtube also helps out a lot I high recommend watching them.

Attire T LLC
United States
6 months using the app