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When I found LitCommerce, I was reluctant to use them as they promised so much but thought it was not possible to deliver.
However, I thought I would try them out and have nothing but praise for them. They are so helpful and have answered any questions or issues I have had. More importantly, the application is amazing and makes everything so easy.
Keep up the good work.
Hanah from the customer support team is great, she hung on for a 20+ minute chat to walk me through my first set of questions... I'm still testing out the app, seems like it has a lot more functionality than my previous solution so it will take me a while to figure it all out!
Hi there, we are so thrilled to hear your positive feedback about our customer support!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
This is a really simple user friendly app to use. I have moved to this one instead of Inkfrog as it wasn't working well.
I have had a few queries and I always get a really qiuck response from their customer service, so 5 stars for customer service.
I use it for Ebay and also to send products to Amazon at the moment. The only thing that has proved tricky is when I have a product on Amazon that is a variant in my store but not on Amazon - it means I have to use another app to link them up and to access my orders. I will look at adding Etsy in time but will need to use another app for Amazon at the moment unfortunately.
Hi,
We are so thrilled to hear your positive feedback during your product linking with eBay and Amazon. We are also delighted to know you are satisfied
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
very fast and helpful customer service , great experience , very easy to use specially ember she was a great help hand
Great app! I rarely write reviews, but at this point I just have to say that the app works great. But it is at least as important to mention at this point that you have real support and the people are
1. super nice,
2. very knowledgeable and helpful (best regards to Chloe and the rest of the staff!!).
3. Eliminates problems and works in a very solution-oriented manner.
Thanks and keep it up!
The LitCommerce team has been extremely accommodating, professional and kind throughout our account setup process, even despite our numerous requests. Ember has provided excellent support; she continuously listens to our company’s needs and responds quickly and effectively. If there is an issue, the LitCommerce team works on it until we are satisfied. We look forward to working with them in the future for our full implementation and would recommend them to anyone looking for a way to link multiple sales channels.
Highly recommend LitCommerce for integration of Amazon, eBay, Etsy etc....I explored many other options which promised seamless integration and none of them delivered. LitCommerce in contrast delivered in spades and their customer service team is top notch. Always willing to help and support new businesses like myself. Response is near immediate. Again, Highly Recommend!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce app for your integration and that you found our customer service satisfying.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly!
Last but not least, we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to the rest of the team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team.
Great app, but most importantly, great communication and service. I raised a few problems I occurred and they were fixed. Big thank you to the team and especially to Ember which gave me hugeeeee help!
Good integration tool and customer service!
UI is easy to operate and there are almost no syncing delays. Recommend this app.
After some hick-ups while syncing from Ebay and Etsy the customer support was quick and very helpful. And now it´s up and running and it´s very comfortable to get all the sales in one backend.
A recommendation if you run on multiple platforms