Anmeldelser (402)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
5. oktober 2024

The ap didn't do what I needed it to do and was unclear, even after talking to assistants.

There is no way to cancel this ap on shopify, no cancel button.
I contacted them to cancel it, they said they would not charge me.

They have charged me. I am now trying to get a refund.

If you had a CANCEL PAYMENT button, you would not be getting a 1 star review.

This is the 3rd time I am trying to stop this ap.

Just taking peoples money, with no way to cancel it, is really bad practice.
I will be reporting this to my bank fraud team.

Talulah Blue Costumes
Storbritannien
Cirka 2 måneder bruger appen
1. september 2024

Worst customer service and the app isn’t working.

mvhairandbeauty
Australien
Cirka 2 timer bruger appen
28. maj 2024

aware the sync function,made me feel very confused, hard to use,waste my time!

J&J OPAL
Australien
8 dage bruger appen
22. april 2024

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

Yogo
USA
3 dage bruger appen
22. februar 2024

At least for us the app never synchronized either quantity x price on Ebay.

I hate the fact that we users have to give a lot permissions to install the app and then later we see that the app did not work, BUT the data was already shared.

Avoid it !

DaRoAn
Spanien
En dag bruger appen
LitCommerce svarede 23. februar 2024

Hi DaRoAn Team,

Our sincerest apologies for any inconvenience and misunderstanding caused during our interaction. We understand your preferences and truly appreciate your trust in granting us the necessary permissions. Starting now, LitCommerce can accompany you on your multichannel selling journey.

It seems that you are having difficulties in synchronizing your product price and quality. Upon checking, we have not received any tickets from you regarding this issue so far. Therefore, our Team has proactively contacted you via our support channel. Rest assured that our support team is fully capable of guiding you through it. Please check your Chat box/Email so we can efficiently assist you!

Sincerely,
The LitCommerce Team

10. april 2024

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

Home Tool Solutions
Storbritannien
Cirka 15 timer bruger appen
LitCommerce svarede 11. april 2024

Hi there!

We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.

For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.

Regards,
The LitCommerce Team

9. november 2023

If I could give it a zero I could. This app not only was kicked out of ETSY, and my channel discontinued but then after their full denial of this fact which was documented, my Tik Tok shop was cancelled after 1 day due to data flow inconsistencies and "unusual activity", a fact that the vendor refuses to acknowlege eve after lots of documention. As a result of this "Unusual activity", Tik Tok closed the shop and cancelled an order i had already shipped! .
Sadly I paid for a whole year of this, to get the discount. Now I want my money back but they are "not available." Avoid this app lke the plague.

Lidia's Bags
USA
2 måneder bruger appen
30. juni 2023

Do not use this app if you don't want to HURT YOUR REVENUE. This app keeps messing up my options on Etsy for several listings. I basically had to talk to them every day to fix this, then the day after some options in my listings were REMOVED again. I DROPPED REVENUE BADLY because of this technical bug.

Rowabi
USA
20 dage bruger appen
9. september 2023

We tried this app for a week and it was not straight forward to use, restricted features on ebay when posting products through the app, however we cancelled our free trial yet 2 weeks later we got charged!! shopify showing non subscription with this app and yet they used our credit card information to charge us!?

Medical Arts Shop
Canada
14 dage bruger appen
7. november 2023

Doesn't even sync prices or weight. Very difficult to use. Waste of time

Sofia Jade
USA
9 dage bruger appen