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We are absolutely thrilled with the LitCommerce solution and their incredible support team. Everyone we’ve worked with has been responsive, professional, knowledgeable and timely, making the entire experience seamless. The platform has great features and is flexible, giving us exactly the tools we need to support and grow our business, and it’s truly a world apart from our previous vendor. The documentation and video training are excellent resources that make learning simple. We couldn’t be happier and are grateful to have found a solution we can fully rely on for both product and service.
great ap. I tried others and they were very frustrating to get to work but LitCommerce was easy to understand and the customer support was to notch.
Great support team, Harvey from Lit Commerce helped us doing the initial setup and made sure we wer all set, he also went out of his way to make sure we understand how to load products and sync the inventory, he didn't rushed us off untill we were all set and ready to go.
Thank you.
LitCommerce is the real deal when it comes to marketplace integration. Reverb integration is essential for our business, but having seen and tried competing integration apps which cost me way more time than they saved, I was hesitant. However, LitCommerce has made the setup and inventory sync process as pain free as possible. As a major bonus, the support team is fantastic - kind, helpful and responsive when needed (thanks Pauline!).
We now have near instant update of inventory and all orders across all sales channels feeding back to Shopify. This is a HUGE win and timesaver for us as well as consolidating all of our sales metrics in one dashboard on Shopify. It also allows us to scale our business in ways that weren't previously possible for our small team.
LitCommerce is an amazingly well designed tool that is as user friendly as this type of app can be. There is still a learning curve to ensure optimal results. Invest time up front learning the flow and various options for configuring each sales channel. Spend time setting up templates for each sales channel, especially for categories and shipping profiles. This will save you time later while listing new products and you can always adjust the templates later if needed. Test a small number of listings representative of your catalog before syncing everything to minimize setup problems. We spent day one learning the flow and UI of LitCommerce, setting up templates, and publishing a small group of listings to test and validate the integration separately for each sales channel. We had our inventory synchronized across Shopify, Reverb, and eBay by the end of day two. I was anticipating a multi-week process. The ability to link products to listings already posted on those marketplaces saved us a great deal of effort during setup. We tailor listings titles and descriptions to different sales channels, but LitCommerce makes this a much faster process. Highly recommended integration platform.
I've only been using the tool for a day but it's been incredibly easy to use and very straight forward to set up and navigate and the customer service has been very attentive and friendly.
Edit: After trying the tools out for longer. I'd recommend it still but there are some nuances to understand. There is a lot of setup and product listing housekeeping needed to make sure your listings match perfectly between Shopify and your platforms, e.g. listings that have variations on your other marketplaces need to also have the exact same variations on Shopify. Additionally, the Etsy integration is frequently not syncing listings due to rate limits, but that's 100% Etsy's fault. I've run into this issue on MANY platforms. Just something to be aware of if you sell on Etsy. As LitCommerce grows, the Etsy syncing issues will likely get worse as rate limits will get hit faster unless Etsy increases their API rate limits.
very helpful support staff willing to resolve any issue step by step
sehr sehr guter support und hat mich beim publishen meiner produkte auf die markplätze geholfen und binnen minuten eine lösung gefunden. sehr nice!
I’ve tried a lot of different integration services, and none have come close to LitCommerce. It’s hands-down the best I’ve used. The setup was smooth, the interface is straightforward, and syncing across channels like eBay and Shopify works flawlessly. With other services, I’ve wasted hours trying to set up connections only to have them break, fail to sync, or not work at all. LitCommerce was the quickest to set up, and my inventory, pricing, and listings now stay updated automatically without constant babysitting. It has saved me so much time, and the support team is fast, friendly, and actually solves problems. I highly recommend LitCommerce to anyone managing multiple sales channels.
Such a life-changing experience! they made the process incredibly simple. It saved me so much time. Their customer service is amazing; all my questions were answered promptly. Rachel has been such a huge help — she’s patient and guided me through everything step by step. I 100% recommend them!
Top of the line app. They customized our integration from Shopify to Woocommerce and have been very helpful in working with us to achieve our specific needs. Most importantly, it works!