Reseñas (406)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
12 de diciembre de 2024

I've been using LitCommerce for the past 2.5 years to integrate my Reverb store with my Shopify store. The setup/integration was pretty simple, and the process works very well.

I do all of my product editing in Shopify, then I export that info to my Reverb store through LitCommerce. Reverb orders then get seamlessly synced to Shopify also through LitCommerce.

I've had a few minor problems over this time, but the folks at LitCommerce have always fixed things very quickly. Same day or next day solutions have been my experience.

Overall, I'm very happy with the service and the support.

RocketMusic
Estados Unidos
Más de 1 año usando la aplicación
20 de noviembre de 2024

I've been using Lit Commerce for a while now. Before Lit Commerce I had tried them all! None of them worked well and the costs just kept escalating.
I use Lit Commerce to sync my Shopify store and my Etsy store - I sell one of a kind items and I have a lot of inventory.
The Lit commerce software allows me to never worry about oversells and it syncs my inventory and orders perfectly.
The software does so much more than just that though.

Aside of the software - the customer service team!!! OUTSTANDING - there is no waiting - most things are resolved straight away. They are kind, polite and very professional.

I highly recommend Lit Commerce. They're great!

Castle Rocks Cornwall
Reino Unido
Alrededor de 1 año usando la aplicación
4 de noviembre de 2024

Amazing Customer service. It is a learn curve especially with Amazon but once you understand the app it becomes quite easy. I had a bunch of questions with Agent Cody with LitCommerce. I really appreciate him having patience and understanding and explained everything quite well, I can only hope in the future if I have an other issues to get an Agent as kind and dedicated as Cody. Thank you for all your help. Also Litcommerce videos on youtube also helps out a lot I high recommend watching them.

Attire T LLC
Estados Unidos
6 meses usando la aplicación
22 de noviembre de 2024

Great app after searching through so many that claim to do so much. Litcommerce works and does what they say. It took some time to figure out how it worked and I needed tons of help to get started but their chat support is superb and very response. They were able to customize how my platforms were mapped and provided great support all along the way. Would highly recommend.

Vinyl Bay 777
Estados Unidos
4 meses usando la aplicación
7 de noviembre de 2024

We have encountered issues with other platforms that LitCommerce supports. One of those platforms has been critical for the growth of our business, but it has taken 3+ years to resolve. We decided to address the issue with LitCommerce to see if they could help. In spite of the policies LitCommerce has in place, the CSA went above and beyond to find a solution and worked with her management team to make it happen. She was efficient, clearly understood the issue and communicated throughout the entire process. The issue was resolved and we can now GrOW our business! Alyana was exceptional!

ToneShapers
Estados Unidos
Más de 1 año usando la aplicación
28 de noviembre de 2024

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

Joyous Creations & Co.
Estados Unidos
Alrededor de 1 año usando la aplicación
30 de octubre de 2024

LitCommerce is a great tool for making your business more efficient and saving you time to work on more important tasks. Their team is great at dealing with mapping issues. We've been using their product for a while with great success.

Drugan's Drums & Guitars
Estados Unidos
Más de 1 año usando la aplicación
18 de octubre de 2024

The app has worked well and saved me a good bit of time. Also, I recently asked customer support for some help with a question and the custom service individual was knowledgeablem pleasant and very helpful! Thanks!

Carmel Fine Silver Jewelry
Estados Unidos
Más de 1 año usando la aplicación
31 de octubre de 2024

Excellent app that makes life a lot easier by bulk uploading all existing listings from eBay to shopify & etsy, or vice versa. The support team are actually on hand 24/7 and always give concise, comprehensive support to any of my queries, and will also show visual examples (screenshots with pointers etc to guide you). My only one qualm is that I cannot delete/discontinue an item from all platforms with one button, you have to go between to ensure they are ended and deleted. But in LitCommerce's defense this is to avoid accidental deletion of items. Harvey V. in particular has gone above and beyond with customer service for me. Thank you!

Bonds Redcar
Reino Unido
3 meses usando la aplicación
18 de septiembre de 2024

RUBY AND OTHER PEOPLE HELPED ME DURING PAST WEEK AND THEY WERE THERE ALL THE TIME AND WAIT FOR ME TO FINISH THE WORK AND THEY ALWAY ASKED ME IF I NEED THEIR HELP THEN WE COUNTNIUE TO ANOTHER STEP WHICH IT WAS VERY NICE OF THEM THANK YOU FOR EVERY THING LEILA

R & B Import
Estados Unidos
11 meses usando la aplicación