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I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.
Hi there!
We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.
For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.
Regards,
The LitCommerce Team
At least for us the app never synchronized either quantity x price on Ebay.
I hate the fact that we users have to give a lot permissions to install the app and then later we see that the app did not work, BUT the data was already shared.
Avoid it !
Hi DaRoAn Team,
Our sincerest apologies for any inconvenience and misunderstanding caused during our interaction. We understand your preferences and truly appreciate your trust in granting us the necessary permissions. Starting now, LitCommerce can accompany you on your multichannel selling journey.
It seems that you are having difficulties in synchronizing your product price and quality. Upon checking, we have not received any tickets from you regarding this issue so far. Therefore, our Team has proactively contacted you via our support channel. Rest assured that our support team is fully capable of guiding you through it. Please check your Chat box/Email so we can efficiently assist you!
Sincerely,
The LitCommerce Team
With all the good reviews I guess I must be the first Shopify to Etsy user. This app is a mess!!! Stuff is broken every time I use it. Yes they have fixed several of issues I've reported, but seriously I should be getting paid to test this software. At the very least a discount, this app is super expensive for being so broken. (Like some things so bad it makes me question did this thing ever get beta tested on a live Etsy shop?). For the last 12+ hours I can't get my new Shopify items so I can export to Etsy, and half my Etsy items in the app have errors all of a sudden. The other day support literally dropped off the radar for ~24 hours despite saying 24/7 support for paid users like I am, then emailing me telling me about time differences? If I can't even rely on this for Shopify to Etsy, I don't even want to attempt syncing to Ebay. Which was my end goal, one app to simply being on multiple stores. I'm going to stick with the remainder of my paid month, and may or may not update this review on how this app improves or not.
looks like they are hiring fake reviewers because this app doesnt function as it suppose to.
had to spend 5 days to explain them how it didnt work, ended up getting nothing but their poor customer service.
they dont even remove your personal information and keeping all product data even if you ask them to remove. it's very suspicious.
stay away and find other app if you are serious about business.
Looking for an alternative to ebay app being removed from the app store. Grabbed this only to find they don't have order sync...then what is the purpose of even offering a free plan if you can't use it for order syncing? I can list and add things to ebay all by myself. Takes longer but I really need the order syncing.