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I worked with Ember for most of the time. She was responsive and helpful. I linked up my ebay site to a Shopify platform and purchased an all in one service. There were a few teething problems which were sorted efficiently. Thankyou Ember and team for all the hard work!
⭐⭐⭐⭐⭐
This app is amazing. Truly the best app for syncing sales channels. What sets it apart, though, is the incredible assistance and support I received from their customer service, technical and design teams. They went above and beyond to address all issues I had with the app, give friendly guidance and answers and create custom solutions. All resulting in it functioning flawlessly for the needs of anyone trying to link their sales channels.
I have tried every app available to sync Shopify to Etsy and Ebay in one simple place, and this app takes the cake.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce integration packages and the technical support from our team.
We know that integrating platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Once again, thanks for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!
Sincerely,
The LitCommerce Team
Ember was a great help! I needed help with my very first product from Shopify to Etsy. She was a quick to answer and took the time to make sure I was set up correctly!
ottimo supporto app perfetta e molto semplice da utilizzare. Collegamento e sincronizzazione veloce su misura.
We can't express how thrilled we are your kind words! We're glad that you find our process to connect different sales channels and data synchronization straightforward.
Since we know platform integration is a real challenge, we always try our best to get our customers go through the process smoothly with all the support they need. We are happy to hear that you have a satisfactory experience with the app and our customer service. We'll surely pass your positive feedback to the team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!
Excellent Support. App has easy plug and pay capabilities and perfect for our small business.
Hi there,
We are so thrilled to hear your positive feedback about LitCommerce support!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
We needed a solution to sync our orders and inventory between our Wix online store, Shopify and then to Timely and Litcommerce is the only program that could do it succesfully! We're so happy to have found them because it's enabled us to sync the unsyncable! The customer service is also AMAZING! Even though these is a slight delay in timezones, we received help AND instant solutions very easily and quickly. Cannot recommend Litcommerce enough!!!!
Finally found an app that works and has great support! Thank you LitCommerce for getting it right when selling on eBay from a Shopify store. Hanah helped me out today and everyone else has been very responsive to any questions I have had.
Incredible support staff to make sure we got up and running. Any questions or comments and they respond very quickly. App does exactly what I need it to and a little bit more. I use it for our connection to Reverb.com.
Love it!
Hi,
We are so thrilled to hear your positive feedback about the LitCommerce app and our customer support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.
The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
If I could give ten stars I would
I had trouble connecting to a channel and two of the team worked very hard to get me back up and running, keeping me updated all the way.
Thank you so much
Have been pleased with the features and performance of this app. The customer service is also excellent. I had a couple of small issues when first setting up, but they were resolved within 24 hours (and that includes a time zone delay/difference).
I primarily installed this app to be able to sync with EBay after eBay discontinued their official app. This app had the bonus of also being able to keep my Etsy inventory in sync, which I had been using a different app to do. And this one costs less, with more features and a better admin interface.
I tried many of the other eBat/Etsy sync apps. I like this one best because of the fair pricing, and no weird “credits” system. Keep in mind, the product limit applies to each marketplace. So if you have Etsy and eBay added, your product totals are calculated by adding listings from each, even if they are the same listings/items.
The only real feature I feel is missing is a better activity log, current.y it is very vague but at least does indicate that a specific activity took place.
Overall I have been very pleased with the functionality, and inventory and listing sync seems to be working fine. I stopped double-checking daily after the first couple of weeks as it all seemed to be fine. I have always received prompt and polite replies from the support team, and they have always been able to fix my issues and have done so in reasonable timeframes. The price is also very fair, and actually had more features than I was even expecting.
There are useful product sync “rule groups” that make it very easy to keep certain collections of products in sync with wanted behaviors (like increasing/decreasing a certain amount to listings on marketplaces, or setting specific shipping settings in Etsy for certain product types). Saves time having to manually revise multiple listings for traits that are common among them.
Have been pleased with the app and even signed up for the annual plan to save even more money. If you are looking for an eBay/Etsy sync app, this one was very easy to set up and has been working great.