Avis (384)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
22 août 2023

Incredible support staff to make sure we got up and running. Any questions or comments and they respond very quickly. App does exactly what I need it to and a little bit more. I use it for our connection to Reverb.com.

Love it!

Drop Dee Guitars
États-Unis
Environ 2 mois d’utilisation de l’application
LitCommerce a répondu 24 août 2023

Hi,

We are so thrilled to hear your positive feedback about the LitCommerce app and our customer support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.

The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

27 janvier 2023

If I could give ten stars I would

I had trouble connecting to a channel and two of the team worked very hard to get me back up and running, keeping me updated all the way.

Thank you so much

Bibliomusica
Royaume-Uni
Environ 2 mois d’utilisation de l’application
31 janvier 2023

Have been pleased with the features and performance of this app. The customer service is also excellent. I had a couple of small issues when first setting up, but they were resolved within 24 hours (and that includes a time zone delay/difference).

I primarily installed this app to be able to sync with EBay after eBay discontinued their official app. This app had the bonus of also being able to keep my Etsy inventory in sync, which I had been using a different app to do. And this one costs less, with more features and a better admin interface.

I tried many of the other eBat/Etsy sync apps. I like this one best because of the fair pricing, and no weird “credits” system. Keep in mind, the product limit applies to each marketplace. So if you have Etsy and eBay added, your product totals are calculated by adding listings from each, even if they are the same listings/items.

The only real feature I feel is missing is a better activity log, current.y it is very vague but at least does indicate that a specific activity took place.

Overall I have been very pleased with the functionality, and inventory and listing sync seems to be working fine. I stopped double-checking daily after the first couple of weeks as it all seemed to be fine. I have always received prompt and polite replies from the support team, and they have always been able to fix my issues and have done so in reasonable timeframes. The price is also very fair, and actually had more features than I was even expecting.

There are useful product sync “rule groups” that make it very easy to keep certain collections of products in sync with wanted behaviors (like increasing/decreasing a certain amount to listings on marketplaces, or setting specific shipping settings in Etsy for certain product types). Saves time having to manually revise multiple listings for traits that are common among them.

Have been pleased with the app and even signed up for the annual plan to save even more money. If you are looking for an eBay/Etsy sync app, this one was very easy to set up and has been working great.

Monsterologist
États-Unis
Environ 2 mois d’utilisation de l’application
9 août 2023

So far I am very satisfied with this app. The integration works very well, even in my case, in which I am connected to two different shops working with different currencies.
Support has been very helpful every time I needed.

MOD Audio
Allemagne
Environ 2 mois d’utilisation de l’application
LitCommerce a répondu 24 août 2023

We are so thrilled to hear that the app LitCommerce and our customer support have been helpful during your integration process.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

9 août 2023

Great service, definitely recommend it! Very user-friendly, with chat support which is very convenient.

BEYOND FASHION
États-Unis
Environ un mois d’utilisation de l’application
LitCommerce a répondu 24 août 2023

Hi there,
We are glad that you enjoy using the app LitCommerce and our chat support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.

Beyond that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts with us and look forward to creating more pleasant experience together!

Modifié le 17 février 2023

README - I previously tried just about every app for syncing to other sales channels. They all are inherently quirky and have a learning curve, and take a while to setup, and in the end have some major limitations that you have to deal with or work around.

LitCommerce has a few things that are being worked out, but this app DOES WORK, and it works very well. Support is fantastic (thanks Hanah) and this makes up for any shortcomings of the app, and I would almost guarantee (based on their support) that they also take feature requests seriously.

Price - A+ compared to other similar programs
Support - A++ (despite the time difference, but you will wake up with an answer if you are in the US)
Features - B

No negatives, its pretty easy to get working once you understand the templates and recipes AND the limitations of the APIs that they are working with, so sometimes its NOT the app, but the sales channel.

Give it a shot, its probably just what you need if you are reading this.

Blue Buddha Farm
États-Unis
Environ un mois d’utilisation de l’application
20 novembre 2022

With the Shopify -> ebay integration falling away on 31/12/2022, I was looking around for another solution. I was interested to see that LitCommerce had an integration to Etsy as well which solved a more immediate problem. My units of measure on both platforms differed for quilting fabric - I sell in Fat Quarters 1 = 25cm on Etsy and 1 = 1 cm on Shopify. I contracted LitCommerce to do some custom integration for these products to keep my inventory in sync and then to import orders into Shopify as the correct UOM. It has been a long process - the platform is a little buggy - BUT - and this is the reason I gave 5 STARS - the support is fantastic. Yes, they may not be in my timezone (Australia), but I can leave a message for Ember in the chat and as soon as she starts - it is addressed and more importantly she is in constant contact with updates.
I will let things settle down and then start the process to integrate with eBay by the end of the year.
If you have patience, are prepared to test, want a low cost solution - this is the integration for you.

Fabric Garden Australia
Australie
Environ un mois d’utilisation de l’application
19 février 2023

I recently started working with LitCommerce using Multichannel Syncs.

It is very easy to get stuck trying to do it on its own as I have experienced that.

Lit Commerce App and customer service is off the hook. You don't feel you are left alone to wonder in E-com jungle.
The staff walks you holding your hand to complete tasks and I very much appreciate that for any non-techie.

Thank you Shopify & Lit Commerce for a great add on service.

DittaEnterprises.Net
États-Unis
Environ un mois d’utilisation de l’application
16 août 2022

This app works as intended. I was able to push all of my Etsy products to my Shopify store and it was very easy. Much easier than some other methods I have tried in the past. Customer Support is also awesome and helped me immediately with the couple of questions I did have. At this point I would recommend LitCommerce if you want to integrate Etsy and Shopify. I haven't explored other sales channels yet.

BluRidgeDesignCo
États-Unis
Environ un mois d’utilisation de l’application
18 février 2023

Litcommerce has helped simplify adding, syncing and linking our shopify inventory to our ebay store. Any issues have been user error or quickly resolved by the support team.

DO NOT HAVE ANY DOUBTS ABOUT THIS APP, IT WORKS but just like any new app/technology it takes some understanding and learning. If you are having trouble with anything JUST ASK. Support team has been great and helped every step of the way!

5 STARS!!!!

OVADEKS.COM
États-Unis
Environ un mois d’utilisation de l’application