Avis (384)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
21 septembre 2023

i love their service i'm glad that i chose this app for my business, she is always right there when I need her.

Jandbart
États-Unis
20 jours d’utilisation de l’application
LitCommerce a répondu 6 octobre 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our customer support!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. Please know that we're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

23 mars 2023

I highly recommended Litcommerce App. Excellent communication and support. Thank you for the services.

My Vintage Drip
États-Unis
20 jours d’utilisation de l’application
27 juillet 2023

I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!

Friendly Hills Music
États-Unis
19 jours d’utilisation de l’application
LitCommerce a répondu 24 août 2023

Thank you so much for your kind words! We're so glad that you're enjoying the LitCommerce Multichannel Selling app and that you have found Ember's support so helpful.

Platform integration is a real challenge so we'll always try our best to get customers go through the process as smoothly as possible. More than anything, your experience with our app matters to us, and please know that we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of our team.

Thanks again for choosing LitCommerce. We are looking forward to creating many more pleasant experiences together!

4 juillet 2023

I am new to this app. And been having a hard time linking my unlinked listings, and Ember has been helping me until it got sorted. At first, it did not work but when I asked her again, she really did her best to make things work and was able to link all the unlinked listings. Thank you.

Australian Deals
Australie
16 jours d’utilisation de l’application
LitCommerce a répondu 24 août 2023

Thank you so much for your kind words! We're happy to know that you find Ember's support efficient while integrating sales channels.

Since platform integration can be tricky, so we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to answer all your questions and help you link your listings.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of the team.

Thanks again for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!

7 décembre 2022

This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support.

While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours.

I am so happy that I have now transferred my Etsy sync over to this app as well.

A Little Whimsy
Australie
15 jours d’utilisation de l’application
13 septembre 2023

So far I am thrilled with the one-on-one support from their customer service team, they are dedicated to help you move forward with your goal, Chloe, Lousia.. and others behind the scene have been very honest, helpful and patient people. The cons is the time difference, but it is also the advantage on the bright side bc you wake up with your problems solved. Still lots to do and I will update how this turns out.

GoGoGirl
États-Unis
15 jours d’utilisation de l’application
LitCommerce a répondu 6 octobre 2023

Hi,

We are so thrilled to hear your positive feedback about our app and the on-on-one support. We know that integrating platforms is challenging, so we are putting out everything to make sure you got the best experience, and thankfully, our team achieved that!

Please know that your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

Modifié le 16 février 2023

We are still testing Litcommerce right now but are really happy with how its working now we are getting our head around how it works. The support team are fantastic and go above and beyond to get problems sorted, especially Ember and Hannah who have gone above and beyond with the level of their support. We came looking for a replacement to the eBay app and think this is looking like the one after trialling many.

Glitzee
Royaume-Uni
15 jours d’utilisation de l’application
16 septembre 2023

Amazing support and an amazing product. My source of truth was from timely to shopify which feed through to lit commerce to my main store of big commerce. It worked a treat and what ever sales went through from bigcommerce feed through to timely and registered the clients new details. amazing! figured this out without the need of over priced web designers who were going to charge 15x the amount that to make it happen.

Silhouette Hair E-xtensions
Australie
15 jours d’utilisation de l’application
LitCommerce a répondu 6 octobre 2023

Hi there,

We are so thrilled to hear your positive feedback and that you find our support satisfactory!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

Modifié le 21 février 2023

I've never thought of leaving a review mid-set up, but I'm writing this as Ember is helping me solve each and every issue that comes up in real time!! She responded to countless questions pre-sale and promised she would walk me through installation. As soon as I installed the app she took over the support chat and has been at my side the entire time.

The dashboard looks great and appears complete. Syncing sales channels and importing products takes seconds. So far errors have been easy to find and solve. Products are easy to find and sort through. There's a lot to this app.

I'll update the review once I'm finished setting it up, but first impression is the cost of the app is minimal compared to the support I've received.

It's now about 2 weeks since my installation. Lit Commerce works! It's maintained my inventory without any issues.
It is SKU based, so you'll need to make sure all of your products are SKUed and that the SKUs are maintained across any and all platforms you use. That is where you will run into problems if you're not prepared. We identified a few improperly SKUed products quickly. As soon as we made corrections, Lit Commerce immediately synced those products.

Listing products to outside platforms like eBay and Etsy has been a breeze. Searching for the proper eBay categories when listing isn't the best, but once you figure out what the search bar needs, you can do it without any problem. Item specifics you would expect to find on eBay, for example, are all there. Where you do pick up speed is by creating and using templates in Lit Commerce. They are basic information templates that quickly fill a lot of the boxes that are required by individual platforms. I can create a listing on Shopify and cross post to each outside platforms with just a few clicks.

The dashboard is clear and easy to understand without needing any instruction. Linking existing products across platforms is very fast and easy as well. Editing products is easy. Bulk editing is easy... get the point?

I have not had any real issues at all with Lit Commerce, What I thought were "issues" during installation turned out to be SKU problems on my end. That's not Lit Commerce's fault. With that said, I have had questions and it's very easy to reach support.

Speaking of support, I still have Ember, the same support staff that answered my pre-purchase questions. Anytime I have a question, I simply add to our ongoing chat and ask. She's always had an answer that worked. Always friendly and always a personal reply, never a copy/past reply that you see so often.

So far so good! It's been a great addition to my store. Lit Commerce does what it says it's going to do and the support has been excellent to say the least.

DIY Custom Rides
États-Unis
15 jours d’utilisation de l’application
29 mai 2023

We've been selling online for about 22 years. As time went on, we needed a system to sync SKUs and orders between all of our online stores. We tried eComDash for a while and that was a complete nightmare. eComDash ALMOST caused us to close our entire business. Finally fed up, we made the decision to search for a better system. Every review and every feature pointed to LitCommerce. I did my homework for about a month and the whole time, LitCommerce's staff was friendly, helpful and extremely timely. We finally made the switch last week. We expected hiccups and we encountered some. However the big difference this time around was that we were with the great staff of LitCommerce the whole way through it. In 22 years, I've never seen better support. Do yourself a favor and try LitCommerce if you need to sync your items from Shopify to other online stores. You will not regret it!

Synergy Mounting Systems
États-Unis
15 jours d’utilisation de l’application