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Natalie was very helpful in explaining a configuration issue on my end. We were able to get it resolved quickly and now my store is correctly synced with Amazon.
Really good so far, support are great and helped me get started
Support was quick, efficient and helpful. Resolved my issue very quickly. No complaints.
I've been using the app for a couple of months now and it has helped me manage my inventory well. Support has been very responsive and helpful when I have questions. Just had a session where Lily walked me through the exact steps I needed to do. So helpful!
Both Nance and Natalie are super helpful very knowledgeable and informative with direction and instruction.
So far im really impressed with the setup and support. If i run into issues i get answers quickly. If i think there is an opportunity to improve something Lit takes it seriously and develops it. So far its been worth the money. Shout out to Harvey for always coming through.
Every agent that has helped me has been very helpful, kind, knowledgeable, and quick at resolving any issues or doubts that I have. Excellent customer service!
We are still within the 7-day free trial period and are currently in the process of setting everything up, but so far our experience has been excellent.
There have been a few hiccups along the way, mainly due to the complexity of our catalog, but every member of the LitCommerce support team who has helped us over the last several days has been knowledgeable, responsive, and genuinely helpful.
We are connecting our Shopify store with Walmart, eBay, and Amazon. Because our Amazon catalog contains a large number of complex parent-child variation listings, the LitCommerce team has even submitted a special configuration request to accommodate our setup. We really appreciate their willingness to go the extra mile to help make everything work correctly.
While we're still in the setup phase, everything has been 5-star so far. The customer service has been outstanding, and every representative we've worked with has been professional, patient, and eager to help. We look forward to continuing to use the platform as we complete our integrations.
We are in Fine Jewellery Business in Australia and require frequent support.
Worked With Rachel, Professional and Courteous. Gave me Instant Solutions. Thanks. NANDAZ
I've been using the app for about three weeks. Everything works great. Support is always there to help me set everything up in detail. I recommend it.