Avis (876)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 juillet 2026

Five stars for the support team alone. I hit a connection error trying to link my Etsy shop during my trial, the kind of thing that usually turns into a week of copy-paste support replies. Not here. Rachel (one of their real, not AI agents) took point as they worked the problem across multiple days and multiple shifts, and every handoff was clean. Each new agent already knew the full history, so I never had to re-explain anything. They escalated it without me asking, kept me posted while they dug in (it turned out to be a bug on Etsy's side, not something they even caused), and followed up until we confirmed both of my stores were connected and working.

Rachel even walked me through getting my first import from the Etsy side linked up to make sure there were no issues after the connect was fixed.

I'm still early with the tool itself, but support is what I actually judge software on, because everything breaks eventually. These folks show up when it does.

Patch Fiend
États-Unis
1 jour d’utilisation de l’application
3 juillet 2026

This is a fantastic platform and the customer service available is top notch. If they don't have an answer they quickly escalate it to someone who can help and will do whatever it takes to get it resolved. The platform is smooth and easy to use and I highly recommend it x
Thanks Litcommerce for a great solution to channel selling - which I use for Shopify and eBay x

Naked Pear
Australie
Environ 2 mois d’utilisation de l’application
24 juin 2026

Tolle, funktionierende App, viele nützliche features.

Besonders zu erwähnen ist der Support:
Selbst wenn einen Amazon Listings von eigenen Produkten den letzten Nerv kosten hilft der Support innerhalb von wenigen minuten weiter und bleib wirklich dabei bis das Produkt online steht und hilft mit Tipps und Erfahrung.
Der Support ist wirklich WELTKLASSE!!!

DDD-druck
Allemagne
Environ 2 ans d’utilisation de l’application
22 juin 2026

Great app and great customer support. It helped me to save my store by having all of my listings stored in the app, while shopify settings ruined it ( deleted all of my products). thank you so much! and of course great app to sync with eBay!

Bookvoed US
États-Unis
Plus de 3 ans d’utilisation de l’application
17 juin 2026

Thank you so much to the LitCommerce team - Mona, Rachel, Phillip. They're always ready and available to answer any questions. The platform itself has been a game-changer for connecting our Shopify and Etsy stores and finally getting a handle on our inventory issues.

Mala Handworks
États-Unis
Environ un an d’utilisation de l’application
11 juin 2026

I've been using the app for a couple of months now and it has helped me manage my inventory well. Support has been very responsive and helpful when I have questions. Just had a session where Lily walked me through the exact steps I needed to do. So helpful!

QuiltingJoyPDX
États-Unis
3 mois d’utilisation de l’application
11 juin 2026

We are still within the 7-day free trial period and are currently in the process of setting everything up, but so far our experience has been excellent.

There have been a few hiccups along the way, mainly due to the complexity of our catalog, but every member of the LitCommerce support team who has helped us over the last several days has been knowledgeable, responsive, and genuinely helpful.

We are connecting our Shopify store with Walmart, eBay, and Amazon. Because our Amazon catalog contains a large number of complex parent-child variation listings, the LitCommerce team has even submitted a special configuration request to accommodate our setup. We really appreciate their willingness to go the extra mile to help make everything work correctly.

While we're still in the setup phase, everything has been 5-star so far. The customer service has been outstanding, and every representative we've worked with has been professional, patient, and eager to help. We look forward to continuing to use the platform as we complete our integrations.

GringoCool
États-Unis
5 jours d’utilisation de l’application
10 juin 2026

LitCommerce begeistert als unverzichtbare Lösung für einen professionellen Multichannel-Vertrieb. Die nahtlose Integration mit Shopify ermöglicht es, Produkte einfach und effizient auf eBay, Etsy und Amazon zu listen und zentral zu verwalten. Besonders überzeugend ist die intuitive Bedienung, die auch ohne technische Vorkenntnisse einen schnellen Einstieg erlaubt. Preis- und Bestandsabgleiche laufen automatisch, wodurch der administrative Aufwand spürbar sinkt und Fehler vermieden werden.

Ein echtes Highlight ist der außergewöhnlich freundliche und kompetente Support. Das Team reagiert schnell, lösungsorientiert und nimmt sich auch bei individuellen Anliegen Zeit – so fühlt man sich jederzeit bestens betreut. LitCommerce spart nicht nur wertvolle Zeit, sondern bietet eine skalierbare, zukunftssichere Lösung für wachsende Anforderungen. Für alle, die auf Qualität, Zuverlässigkeit und exzellenten Service Wert legen, eine klare Empfehlung.

SignShop.tirol
Autriche
2 jours d’utilisation de l’application
8 juin 2026

I have only been using this Litcommerce for a week, but as a novice with technical products, with the help of Ai, I quite easily managed to sync my eBay store and then import my listings into my website.

Needed some assistance today, but that was only due to the fact that we changed our eBay username and it caused a syncing issue. Jack from support had us fixed within 30 minutes.

Highly recommence this product, its everything as advertised.

Curvy14 Plus
Australie
7 jours d’utilisation de l’application
3 juin 2026

Had to find a new app to replace inkfrog, and so far LitCommerce seems to be an excellent replacement. I'm only using the eBay marketplace connection for now, but if things continue to go smoothly, I'll likely add the Walmart and/or Amazon connection too. It was a little bit of a learning curve for me as I was just so used to inkfrog. Harvey helped me get the bulk of things set up, but Natalie, Claire and Pauline also responded quickly through the chat box to answer any question or walk me though a setting. The cost is more than inkfrog, but still worth it if it continues to work smoothly.

Capture Your Action
États-Unis
8 jours d’utilisation de l’application