Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
11 décembre 2022

I was looking for a replacement to the Shopify eBay app since it was being discontinued and decided to go with LitCommerce due to the good reviews. The support has been great during the entire transition process as I experienced a few issues. (Linking items, unknown eBay category, items not updating to eBay, inventory)

My Shopify store has about 80 items with variations but the same items that were already on eBay did not so LitCommerce was unable to link them. Ultimately I had to delete the items from eBay and then re import them via LitCommerce to get them linked which may not be an option for stores with a large amount of items however this is not the fault of LitCommerce. They do offer an All-In-One listing package where they will do all the listing of items for you if you do have a large amount.

Regardless, they stayed online for several hours across 2 days and fixed the issues on their end to ensure everything worked. Yes there are obviously some bugs but it not an easy process to integrate multiple systems as there are so many different scenarios and combinations. The fact that they are willing to fix any issues you have as soon as they can means they are committed to providing a great product and it will only get better as more users come on board and more issues are discovered and fixed.

The interface is simple and easy to use, you can request new features, support is excellent, price is on par with other apps

Wrap Mode
Australie
5 jours d’utilisation de l’application
22 mars 2023

Works excellently, a little trouble setting up but it was to be expected with this many stores/orders

GodForge
États-Unis
4 jours d’utilisation de l’application
21 mars 2023

Easy to use app, but most of all wonderful support whenever you have a question or need a hand with anything. Seamless integration with Shopify and eBay. I only have great things to say about LitCommerce.

WheelWiz
Canada
4 jours d’utilisation de l’application
7 avril 2023

I highly recommend this app, not only because of their features but for their immediate and friendly prompt chat support in any regards, THANK YOU.

BicycleDayShop
Autriche
4 jours d’utilisation de l’application
16 avril 2023

I am still testing this app. It seems to be working well, there is a learning curve, but I am taking my time and getting better.

I am really however wanting to talk about the customer service. Because I feel a reputable good company means that there is good people that are there to help you. I am really impressed with the customer service I got with help making sure something was working correctlly, (Hanah) helped me a lot. I was actually really impressed because I am used to customer service people not being able to understand me or not fully understanding the issue and when I checked Hanah already understood perfectly everything I said, and there was no need for me to check.

The point is, I would choose a company that even wasn't perfect but had GREAT personable customer support, over a company that might work better, but had terrible customer support. So I will be upgrading to a paid plan soon, AND I was told you can request a refund as well. Which is comforting to know, since the paid plans allow you to test out all the features.

So this is a very legit service. With a very clean design, and actually rather simple once you get the hang of it. Thanks for all the help! And have a great day ! ;)

Scrapwood Martial Arts, LLC
États-Unis
3 jours d’utilisation de l’application
9 août 2023

I am very impressed with this app. I tried several apps to post to Amazon, and none of them worked quite right. This one works, and has the benefit of a couple other features that the other apps didn't have 1) if there is an error pushing your listing to one of the channels, they tell you. And it tells you what the error is so it can be resolved. Many of the others are just "black boxes" that require support 5 times a day. 2) being able to add custom content to the Descriptions (such as meta fields from Shopify) was HUGE for me. It's the only one I know of that does that. Finally, when I have needed a bit of help, Support has resolved my questions within 12 hours or so every time. Forget trying to find 5 apps to do the job that this one does all on its own.

Vibeworks Guitars
États-Unis
2 jours d’utilisation de l’application
LitCommerce a répondu 24 août 2023

Hi there,

Thank you so much for your kind words! We're so glad that you find our app functional during your Amazon integration.

Knowing that channel integration is a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly.

We're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

12 octobre 2022

This is great software, easy to use and navigate. We only had 1 issue which was our single listings trying to link to an amazon multi listing. We got in touch with the litcommerce team who sorted this out for us very quickly.

Allmond Online
Royaume-Uni
3 jours d’utilisation de l’application
29 juillet 2022

The team at Lit Commerce does exactly what they say they will do and even more. I used their service to migrate my existing Amazon web store with over 8000 products to a new Shopify store I was creating. I created the website and did the merge but did not check it up until almost 2 months later. I noticed I was now missing new products that I had listed on Amazon after the first migration, so I had questions, reached out to them and the team got back to me as fast as they can and provided stellar service honestly. After having questions about both Amazon and Shopify web stores, they had answers that were incredibly useful and I was able to learn a lot about their platform along the process. They were exceptional, and I was able to migrate all of my products with ease after it being explained to me by one of their developers on how to do it. I will definitely continue to use this product for my other brands I manage as well. Two Thumbs WAY UP for Lit Commerce. I recommend it to all looking for a way to relieve yourself of the daunting task of moving over your products to a new platform, especially if you have thousands of products. You can get it done with ease using Lit Commerce.

The Perfect Dust Cover
États-Unis
3 jours d’utilisation de l’application
15 mars 2023

Litcommerce is great! So much easier to use than InkFrog and Sellbrite. Excellent communication and support. They are willing to go the extra mile to get your business running smoothly on eBay.

Shoezen
États-Unis
2 jours d’utilisation de l’application
20 juin 2023

I was incredibly pleased with the exceptional assistance provided by Ember and the LitCommerce team during the setup process. They exhibited impressive agility by patiently working with me until both sales channels were functioning smoothly, and they even went the extra mile to make customizations that perfectly met my needs.

Big River Hardware
États-Unis
1 jour d’utilisation de l’application
LitCommerce a répondu 24 août 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that the process of integrating multiple platforms can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team