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great customer service
Great app to help integrate with other channels. Great customer service too. Thanks!
Customer service is excellent which make the app experience a breeze. Thank you
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.
Hi there!
We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.
For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.
Regards,
The LitCommerce Team
Still setting up ... Has a bit of a limit on its functions. It cannot pull all the info in your settings from Shopify, so you have to input some of it again.
eBay accepted the listings without issue, once I had my setting correct.
Help was available through Chat, so that was helpful.
I'm not the best at setting up new software on my PC, so if I've managed it .. with help on the chatline ... then most people will be able to :)
Hi there,
Thank you so much for your feedback! We hope that you've completed all the setup, and your eBay store is running smoothly now.
Improving our tool is our top priority, so we really appreciate you sharing your thoughts. We'll be sure to pass them on to our team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
They are always available to help answer questions!
Amazing and patient customer service team.
Very helpful and accomondating
Unmatched customer service!!
Hi there,
We're so glad to receive your kind words and learn that our team supported you well in getting everything up and running smoothly.
We hope you'll continue to find satisfaction in using our tool for many years to come!
Thank you for choosing LitCommerce.
Sincerely,
The LitCommerce Team
Tech Support was fast in their replies and was super helpful!