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After some hick-ups while syncing from Ebay and Etsy the customer support was quick and very helpful. And now it´s up and running and it´s very comfortable to get all the sales in one backend.
A recommendation if you run on multiple platforms
I have tried a few apps for cross listing and the team at LitCommerce are by far the best out there. They have already added a few functions to the app that we need in order to use it and they have been nothing but professional here. 5 Star
It is a really good Shopify app for starter/mid businesses, very affordable plan prices and their customer service is 10+.
We have few stores that we are using throughout this app and so far so good.
If we face any difficulties, the support chat is very attentive and the solutions are very fast and efficient.
We had some issues with the interface but they are helping us to improve our experience with it.
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that the process of integrating multiple platforms can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
i love their service i'm glad that i chose this app for my business, she is always right there when I need her.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our customer support!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. Please know that we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I highly recommended Litcommerce App. Excellent communication and support. Thank you for the services.
I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!
Thank you so much for your kind words! We're so glad that you're enjoying the LitCommerce Multichannel Selling app and that you have found Ember's support so helpful.
Platform integration is a real challenge so we'll always try our best to get customers go through the process as smoothly as possible. More than anything, your experience with our app matters to us, and please know that we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of our team.
Thanks again for choosing LitCommerce. We are looking forward to creating many more pleasant experiences together!
I am new to this app. And been having a hard time linking my unlinked listings, and Ember has been helping me until it got sorted. At first, it did not work but when I asked her again, she really did her best to make things work and was able to link all the unlinked listings. Thank you.
Thank you so much for your kind words! We're happy to know that you find Ember's support efficient while integrating sales channels.
Since platform integration can be tricky, so we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to answer all your questions and help you link your listings.
We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of the team.
Thanks again for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!
This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support.
While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours.
I am so happy that I have now transferred my Etsy sync over to this app as well.
So far I am thrilled with the one-on-one support from their customer service team, they are dedicated to help you move forward with your goal, Chloe, Lousia.. and others behind the scene have been very honest, helpful and patient people. The cons is the time difference, but it is also the advantage on the bright side bc you wake up with your problems solved. Still lots to do and I will update how this turns out.
Hi,
We are so thrilled to hear your positive feedback about our app and the on-on-one support. We know that integrating platforms is challenging, so we are putting out everything to make sure you got the best experience, and thankfully, our team achieved that!
Please know that your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
We are still testing Litcommerce right now but are really happy with how its working now we are getting our head around how it works. The support team are fantastic and go above and beyond to get problems sorted, especially Ember and Hannah who have gone above and beyond with the level of their support. We came looking for a replacement to the eBay app and think this is looking like the one after trialling many.