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Great technical help with learning about listings with ebay via the messaging app . Would recommend
Hi,
We are so thrilled to hear your positive feedback about our app features and that you have recommended LitCommerce. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. We'll surely pass it along our team!
Yet, more that that, we promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, LitCommerce is grateful that you can share your thoughts and look forward to creating more pleasant experience together!
I am very impressed with this app. I tried several apps to post to Amazon, and none of them worked quite right. This one works, and has the benefit of a couple other features that the other apps didn't have 1) if there is an error pushing your listing to one of the channels, they tell you. And it tells you what the error is so it can be resolved. Many of the others are just "black boxes" that require support 5 times a day. 2) being able to add custom content to the Descriptions (such as meta fields from Shopify) was HUGE for me. It's the only one I know of that does that. Finally, when I have needed a bit of help, Support has resolved my questions within 12 hours or so every time. Forget trying to find 5 apps to do the job that this one does all on its own.
Hi there,
Thank you so much for your kind words! We're so glad that you find our app functional during your Amazon integration.
Knowing that channel integration is a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly.
We're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
After trying out so many apps, finally that's one app works for us! The online chat & the agent reply almost instantly. The customer service is really superb. Very pleased with their service!!!
Hi there,
Thank you so much for your kind words! We're so glad that LitCommerce works for you and you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
Best app we've used so far. Everything is clear and provides guiding tutorials. Customer support had been really helpful, especially Rachel who gave nice, quick and precise answers to any questions we've had :)
With all the good reviews I guess I must be the first Shopify to Etsy user. This app is a mess!!! Stuff is broken every time I use it. Yes they have fixed several of issues I've reported, but seriously I should be getting paid to test this software. At the very least a discount, this app is super expensive for being so broken. (Like some things so bad it makes me question did this thing ever get beta tested on a live Etsy shop?). For the last 12+ hours I can't get my new Shopify items so I can export to Etsy, and half my Etsy items in the app have errors all of a sudden. The other day support literally dropped off the radar for ~24 hours despite saying 24/7 support for paid users like I am, then emailing me telling me about time differences? If I can't even rely on this for Shopify to Etsy, I don't even want to attempt syncing to Ebay. Which was my end goal, one app to simply being on multiple stores. I'm going to stick with the remainder of my paid month, and may or may not update this review on how this app improves or not.
I have been searching for a platform that checked all the boxes for what seemed like forever. Most of the things I needed would cost upwards of $80 a month and I just couldn't afford that. Upon using this platform there was a bit of a learning curve but the customer assistance is immediate. Louisa spent hours with me helping me iron out all the details (and this was in the middle of the night for her with the time difference). Having fast and helpful customer service in this world is worth more than money, as its saving me hours of trial and error on my end.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce, our pricing, and that you found our team member - Louisa so helpful through your experience with us!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Louisa was able to take the time to answer all of your questions and help you get the most out of LitCommerce.
We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and the rest of the team.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I was incredibly pleased with the exceptional assistance provided by Ember and the LitCommerce team during the setup process. They exhibited impressive agility by patiently working with me until both sales channels were functioning smoothly, and they even went the extra mile to make customizations that perfectly met my needs.
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that the process of integrating multiple platforms can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
Tech Support was fast in their replies and was super helpful!
Just started to use this app, but can already say it's very intuitive and convenient to use, move listings to channels, and publish them.
Very good and fast customer service!
This sync is user-friendly, and light years ahead of the others I have tested. In addition, with support, Ember has assisted with the implementation and promptly answered any questions. Could not be happier.