리뷰 (392)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 10월 5일

The ap didn't do what I needed it to do and was unclear, even after talking to assistants.

There is no way to cancel this ap on shopify, no cancel button.
I contacted them to cancel it, they said they would not charge me.

They have charged me. I am now trying to get a refund.

If you had a CANCEL PAYMENT button, you would not be getting a 1 star review.

This is the 3rd time I am trying to stop this ap.

Just taking peoples money, with no way to cancel it, is really bad practice.
I will be reporting this to my bank fraud team.

Talulah Blue Costumes
영국
앱 사용 기간 대략 2개월
2024년 9월 1일

Worst customer service and the app isn’t working.

mvhairandbeauty
오스트레일리아
앱 사용 기간 대략 2시간
2024년 5월 28일

aware the sync function,made me feel very confused, hard to use,waste my time!

J&J OPAL
오스트레일리아
앱 사용 기간 8일
2024년 4월 22일

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

Yogo
미국
앱 사용 기간 3일
2024년 2월 22일

At least for us the app never synchronized either quantity x price on Ebay.

I hate the fact that we users have to give a lot permissions to install the app and then later we see that the app did not work, BUT the data was already shared.

Avoid it !

DaRoAn
스페인
앱 사용 기간 1일
답글 LitCommerce개 2024년 2월 23일

Hi DaRoAn Team,

Our sincerest apologies for any inconvenience and misunderstanding caused during our interaction. We understand your preferences and truly appreciate your trust in granting us the necessary permissions. Starting now, LitCommerce can accompany you on your multichannel selling journey.

It seems that you are having difficulties in synchronizing your product price and quality. Upon checking, we have not received any tickets from you regarding this issue so far. Therefore, our Team has proactively contacted you via our support channel. Rest assured that our support team is fully capable of guiding you through it. Please check your Chat box/Email so we can efficiently assist you!

Sincerely,
The LitCommerce Team

2024년 4월 10일

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

Home Tool Solutions
영국
앱 사용 기간 대략 15시간
답글 LitCommerce개 2024년 4월 11일

Hi there!

We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.

For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.

Regards,
The LitCommerce Team

2023년 11월 9일

If I could give it a zero I could. This app not only was kicked out of ETSY, and my channel discontinued but then after their full denial of this fact which was documented, my Tik Tok shop was cancelled after 1 day due to data flow inconsistencies and "unusual activity", a fact that the vendor refuses to acknowlege eve after lots of documention. As a result of this "Unusual activity", Tik Tok closed the shop and cancelled an order i had already shipped! .
Sadly I paid for a whole year of this, to get the discount. Now I want my money back but they are "not available." Avoid this app lke the plague.

Lidia's Bags
미국
앱 사용 기간 2개월
2023년 6월 30일

Do not use this app if you don't want to HURT YOUR REVENUE. This app keeps messing up my options on Etsy for several listings. I basically had to talk to them every day to fix this, then the day after some options in my listings were REMOVED again. I DROPPED REVENUE BADLY because of this technical bug.

Rowabi
미국
앱 사용 기간 20일
2023년 9월 9일

We tried this app for a week and it was not straight forward to use, restricted features on ebay when posting products through the app, however we cancelled our free trial yet 2 weeks later we got charged!! shopify showing non subscription with this app and yet they used our credit card information to charge us!?

Medical Arts Shop
캐나다
앱 사용 기간 14일
2023년 11월 7일

Doesn't even sync prices or weight. Very difficult to use. Waste of time

Sofia Jade
미국
앱 사용 기간 9일