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Overall I have enjoyed using LitCommerce. I use it to sync Shopify, Etsy, Ebay, Amazon and Walmart. I do encounter issues at times and often it is user error. However, they do respond within 24 hours to walk me through the problems and how to solve them.
Works well when all data is spot on. Some issues with linking orders by variant but customer support is helpful in troubleshooting.
The ease of use, transparency, ability to customized and increase your workflow productivity is almost un-matched with LitCommerce!
When in doubt, live chat support is only a click away, did I mention most concerns are resolved with 1st level support?!?!?!? Unmatched SLA's in the industry, (almost as good as ours!)
-EGAGuitars.com
LitCommerce has been amazing for me. It's a critical part of my business making sure I don't miss an order from any of my online store locations. Updating and managing listings is pretty easy. I've contacted support twice in 8 months and both times they have been super fast to respond and most importantly - HELPFUL. Highly recommend.
Seit 4 Wochen funktioniert der Upload an Amazon nicht. Der Support findet für das Problem keine lösung - nun muss ich die App deinstallieren weil sie einfach nicht funktioniert.
I've tried so many apps in my quest to successfully sync my Shopify and Etsy stores, but none of them work as well as LitCommerce. The support just came in clutch, and they were helpful above and beyond what they needed to be.
This is a great comprehensive tool for multi-channel selling. This has been working well for us listing 3000+ products, en masse, on a few platforms from our Shopify store.
Wir nutzen bereits seit sehr langer Zeit LitCommerce, die Preisleistung ist sehr gut und auch der Service, immer sehr freundlich. Wir nutzen das Produkt übewiegend für den Bestandsabgleich zwischen Shopify und Amazon, welcher bis heute unglaublich gut funktioniert. Vielen Dank sagt www.TradingToys.de
The app has a lot of options that can make it sometime hard to know everything about the app. Where Lit Commerce has differentiated itself is their superior customer service. Every time I have had an issue, I have only had to wait a few seconds to have a customer representative on chat and the problem figured out. This includes small user error problems to bigger system issues. I can not say enough good things about this company and this app.
I've been using the app for a couple of months now and it has helped me manage my inventory well. Support has been very responsive and helpful when I have questions. Just had a session where Lily walked me through the exact steps I needed to do. So helpful!