Omtaler (392)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
21. oktober 2022

We have been using the app for about 2 months now for connecting Etsy and Amazon. Firstly, I will say that the support and customer service are responsive, professional, and friendly. The connection with Etsy worked very well, and allowed us to create Etsy listings with a calculated shipping profile, which was a step above the competition. However...
The Amazon channel connection is EXTREMELY problematic. Orders will not automatically import to Shopify, they must be manually synced. In addition, if you intend to fulfill the orders through Shopify, you will then have to manually copy and paste the customer & shipping information from Amazon into the order in Shopify. We have also found instances where the app added inventory back into products in Shopify (with no apparent concurrent event to cause it), causing us to oversell. Most recently (the straw that broke the camel's back), the app suddenly automatically imported a 2 month old Amazon order into Shopify (an order that had already been imported back on the original date of the order), at a time when we were not even performing any tasks in the app, in Shopify, or in Amazon. We hope that LitCommerce can get these issues corrected at some point in the future and will be happy to give them another try. But at this time we will be switching back to SellBrite.

Mels Crafty Mojo LLC
USA
10 måneder bruker appen
4. februar 2023

After eBay's Shopify app was ended late 2022, I felt uncertain with what I was going to do for my business. Thankfully, LitCommerece has been excellent. They're miles better than eBay's own app and the support has been lovely. Very thorough and detailed help. I'd definitely recommend them, especially if you sell on multiple platforms. I hope to have a long lasting relationship with this growing team.

Lambrino Militaria
Storbritannia
10 dager bruker appen
12. april 2023

This App is an absolute GAME CHANGER. I've been listing to Ebay for years and have tried more than 14 apps over the years I'm sure. Probably everyone that is in the app store and this one is the BEST. They are VERY quick to respond to any issues and are there every step of the way. It is a breeze to use and saves me hours and hours I used to spend sending items to Ebay.

Apparel Garden
USA
10 dager bruker appen
28. august 2023

Funktioniert hervorragend.
Ich habe einige Tools getestet. Dieses funktioniert super. Die Konfiguration ist leicht verständlich gehalten.
Der Support ist ebenfalls topp.

Woodyfy
Tyskland
8 dager bruker appen
LitCommerce svarte 6. oktober 2023

Hi there,

We are so thrilled to hear your positive feedback about the LitCommerce app and that you find it easy to use!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

2. februar 2023

Excellent customer support. Answers questions quickly and explains solutions that are easy to follow.Thankyou

Lilac's Closet
Storbritannia
7 dager bruker appen
4. juli 2023

I needed to install this to deal with an emergency where my listings stopped syncing and it did the trick. I had one problem but received excellent customer assistance from Ember who solved my problems quickly and efficiently.

The Mighty Quinn Brass and Winds
USA
7 dager bruker appen
LitCommerce svarte 24. august 2023

Thank you for your kind words. We are happy that you have your problems figured out and that you are satisfied with the support from Ember.

Since platform integration is a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of the team.

Thanks again for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!

12. juni 2023

We started using LitCommerce about a week ago for integrations to Reverb (music gear listing site). The LitCommerce team is super responsive to questions and feedback on product features. I've been amazed at how quickly they respond...and they have quickly incorporated some new features. This is one of the best companies I have worked with!

I highly recommend their product. Everyone I've worked with at LitCommerce has been amazingly helpful. Great job to their team!

Bad Rabbit Guitars
USA
7 dager bruker appen
LitCommerce svarte 24. august 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that the process of integrating Shopify with Reverb can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

15. mars 2023

My recommendation would be for this app. The dashboard has been very thoughtfully designed and functions very efficiently. The live customer service is extremely impressive, providing immediate assistance and valuable advice. We are very pleased to have found this app and will be using it across a number of platforms.

Sostter™ | Consciously Designed Handbags, Homeware & Accessories
Storbritannia
5 dager bruker appen
11. desember 2022

I was looking for a replacement to the Shopify eBay app since it was being discontinued and decided to go with LitCommerce due to the good reviews. The support has been great during the entire transition process as I experienced a few issues. (Linking items, unknown eBay category, items not updating to eBay, inventory)

My Shopify store has about 80 items with variations but the same items that were already on eBay did not so LitCommerce was unable to link them. Ultimately I had to delete the items from eBay and then re import them via LitCommerce to get them linked which may not be an option for stores with a large amount of items however this is not the fault of LitCommerce. They do offer an All-In-One listing package where they will do all the listing of items for you if you do have a large amount.

Regardless, they stayed online for several hours across 2 days and fixed the issues on their end to ensure everything worked. Yes there are obviously some bugs but it not an easy process to integrate multiple systems as there are so many different scenarios and combinations. The fact that they are willing to fix any issues you have as soon as they can means they are committed to providing a great product and it will only get better as more users come on board and more issues are discovered and fixed.

The interface is simple and easy to use, you can request new features, support is excellent, price is on par with other apps

Wrap Mode
Australia
5 dager bruker appen
22. mars 2023

Works excellently, a little trouble setting up but it was to be expected with this many stores/orders

GodForge
USA
4 dager bruker appen