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I am super happy that Hanah helped me upload my first Amazon article since I tried with several applications and it was finally possible with her help. I am very grateful for her help, I totally recommend it.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Hanah's support to be so helpful.
Since integrating sales channels is a real challenge, we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Hanah was able to take the time to answer all of your questions and help you get the most out of LitCommerce.
We're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
This is a really simple user friendly app to use. I have moved to this one instead of Inkfrog as it wasn't working well.
I have had a few queries and I always get a really qiuck response from their customer service, so 5 stars for customer service.
I use it for Ebay and also to send products to Amazon at the moment. The only thing that has proved tricky is when I have a product on Amazon that is a variant in my store but not on Amazon - it means I have to use another app to link them up and to access my orders. I will look at adding Etsy in time but will need to use another app for Amazon at the moment unfortunately.
Hi,
We are so thrilled to hear your positive feedback during your product linking with eBay and Amazon. We are also delighted to know you are satisfied
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Thank you Kourtney, your help as customer service is perfect to discover the huge potential of your App ... Still learning from you a lot
We are so thrilled to hear your positive feedback about the LitCommerce app and our customer service. We'll surely pass it to Kourtney and the rest of our team.
More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
I am very satisfied with this app, easy to use and navigate. I have tried several other apps to post to eBay, Walmart, and Etsy, but none of them worked as effectively as this one. I'm thoroughly pleased with the features and performance of this app. Additionally, the customer service is excellent! I highly recommend this app!
Thank you for your positive feedback!
We are glad to know that you are enjoying the LitCommerce app and our customer support. More than anything, your experience matters to us, and we promise you to keep up the service that led to your satisfaction.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Great app to help integrate with other channels. Great customer service too. Thanks!
Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and its user-friendliness.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Please know that we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!
Thank you so much for your kind words! We're so glad that you're enjoying the LitCommerce Multichannel Selling app and that you have found Ember's support so helpful.
Platform integration is a real challenge so we'll always try our best to get customers go through the process as smoothly as possible. More than anything, your experience with our app matters to us, and please know that we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of our team.
Thanks again for choosing LitCommerce. We are looking forward to creating many more pleasant experiences together!
I'm new to Shopify and Litcommerce (but 18 years in ecommerce). Just setting up Shopify and moving from a new platform. Litcommerce looks like it'll be the marketplace connector I use, having trialled a few others.
Marketplaces are the centre of my business model so finding the right software is critical. Good customer support is of equal value.
I've found Litcommerce worked well out of the box, but a couple of things weren't right for me. I contacted support, who quickly responded and fixed/added the functionality I needed.
I'm still on the trial so this is a good sign. If they continue to provide the same level of support and assuming I don't hit any major problems, then I'll be signing up with them in the next few days and hopefully sticking with them indefinitely
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support satisfying!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
More than that, we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
LitCommerce is such an AMAZING app! To date, the customer service and tech team has exceeded our expectations and have even created certain features for us. We TRULY appreciate the entire team and couldn't be happier with the service and support that we've received thus far! Get the app! You won't regret it!!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our support satisfying.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Last but certainly not least, we're always looking for ways to improve our services, so we appreciate your feedback!
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team.
Highly efficient and feature-rich app that significantly reduces your workload. Experience seamless functionality and enjoy the benefits of fast and responsive customer service. Effortlessly streamline tasks and maximize productivity with this amazing application!
Thank you so much for your positive feedback. We are glad that you find our apps functional and get all the support needed during your integration process.
Knowing that platform integration is a real challenge, we always try our best to get our customers through this process as smoothly as possible.
Once again, thanks for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!