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I had an issue today that seriously was ticking me off so much! Very frustrating for someone like me with not the best computer skills. But the customer service and patience with me was seriously 5 stars. It can be really stressful running a small business and to have help like this means alot!
Hi there,
We are so thrilled to hear your positive feedback about our customer service! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
Absolutely perfect, connection was so quick! Support staff were brilliant and helped me through the whole process - link to tiktok is working brilliantly and synching my inventory almost immediately? Highly recommend and will be rating and recommending to tiktok sellers as well
Excellent customer service!!! Extremely knowledgeable and solution orientated. We had some hiccups with changing prices between shopify and the other marketplaces. But Chloe was spot on in helping us find the right settings. Love the experience so far!!
Great app. Very convenient if you need to manage several stores from one place. I recommend!
Hi MyGUL.co.uk,
Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce and that our multichannel selling tool is helping you manage all your selling channels more easily. Your support means the world to us!
If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help.
Thanks again for choosing LitCommerce! Wishing your business more success in the future!
Best regards,
The LitCommerce Team
Great product, great service
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
We have been a multichannel online store for many years, utilizing some higher end and costly solutions to manage our listings, inventory, and orders across all of our channels. Litcommerce does all of the above and does it at a very affordable price. We transitioned over to Litcommerce back in June and haven't looked back! We highly recommend this app!
The best experience integrating channels in it, if i have any issue the support team help me in every single session.
Excellent. Very nice and professional aide from the helpdesk. I was able to navigate through to get my Etsy listings up and into Shopify.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
I'm new to Shopify and Litcommerce (but 18 years in ecommerce). Just setting up Shopify and moving from a new platform. Litcommerce looks like it'll be the marketplace connector I use, having trialled a few others.
Marketplaces are the centre of my business model so finding the right software is critical. Good customer support is of equal value.
I've found Litcommerce worked well out of the box, but a couple of things weren't right for me. I contacted support, who quickly responded and fixed/added the functionality I needed.
I'm still on the trial so this is a good sign. If they continue to provide the same level of support and assuming I don't hit any major problems, then I'll be signing up with them in the next few days and hopefully sticking with them indefinitely
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support satisfying!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
More than that, we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team