Recenzje (323)
Zawęź
-
Według oceny
I was assisted by Nick Nguyen in technical support, he was fast intelligent and knows the application very well. This app solved everything you need to link Shopify from amazon and facebook marketplace.
Litcommerce is great! So much easier to use than InkFrog and Sellbrite. Excellent communication and support. They are willing to go the extra mile to get your business running smoothly on eBay.
I am very impressed with this app. I tried several apps to post to Amazon, and none of them worked quite right. This one works, and has the benefit of a couple other features that the other apps didn't have 1) if there is an error pushing your listing to one of the channels, they tell you. And it tells you what the error is so it can be resolved. Many of the others are just "black boxes" that require support 5 times a day. 2) being able to add custom content to the Descriptions (such as meta fields from Shopify) was HUGE for me. It's the only one I know of that does that. Finally, when I have needed a bit of help, Support has resolved my questions within 12 hours or so every time. Forget trying to find 5 apps to do the job that this one does all on its own.
Hi there,
Thank you so much for your kind words! We're so glad that you find our app functional during your Amazon integration.
Knowing that channel integration is a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly.
We're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
This app works as intended. I was able to push all of my Etsy products to my Shopify store and it was very easy. Much easier than some other methods I have tried in the past. Customer Support is also awesome and helped me immediately with the couple of questions I did have. At this point I would recommend LitCommerce if you want to integrate Etsy and Shopify. I haven't explored other sales channels yet.
Not ready for primetime. It seems like a nice app, but I have to contact customer service every day because it just stops working. No reason. It wont sync shipments to eBay or Etsy consistently, and sometimes it takes over two hours to update to Etsy but they tell me that's "Normal." It might be ok for small sellers but if you have a lot of sales, just remember, you get what you pay for.
I was incredibly pleased with the exceptional assistance provided by Ember and the LitCommerce team during the setup process. They exhibited impressive agility by patiently working with me until both sales channels were functioning smoothly, and they even went the extra mile to make customizations that perfectly met my needs.
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that the process of integrating multiple platforms can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
The LitCommerce team has been extremely accommodating, professional and kind throughout our account setup process, even despite our numerous requests. Ember has provided excellent support; she continuously listens to our company’s needs and responds quickly and effectively. If there is an issue, the LitCommerce team works on it until we are satisfied. We look forward to working with them in the future for our full implementation and would recommend them to anyone looking for a way to link multiple sales channels.
Do not use this app if you don't want to HURT YOUR REVENUE. This app keeps messing up my options on Etsy for several listings. I basically had to talk to them every day to fix this, then the day after some options in my listings were REMOVED again. I DROPPED REVENUE BADLY because of this technical bug.
Not ready for prime time. I almost always have a ticket open in regards to something not working right.
They have Very nice support people which is great but if the software is buggy that can only buy so much runway. I have to run a business here and I am sad to report that can't rely on LitCommerce to perform as expected.
The app interface looks nice and is easy to use, however the promise of shopify to ebay sync is a nightmare, i was advised it was a simple process (coming form the shopify ebay app) i have spend 3 days fixing unlinked, unsynced items, constantly need to double check ebay orders V shopify orders, tracking information does not flow from Shopify to ebay.... Support what can i say... their solution is to hold a moment (over chat) and they come back to your 15mins later with some excuse..... i am very dissapointed in this app and the functions need to be double checked all the time... Error messages are not clear..