Avaliações (392)

Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
1 de novembro de 2023

I have been searching for a platform that checked all the boxes for what seemed like forever. Most of the things I needed would cost upwards of $80 a month and I just couldn't afford that. Upon using this platform there was a bit of a learning curve but the customer assistance is immediate. Louisa spent hours with me helping me iron out all the details (and this was in the middle of the night for her with the time difference). Having fast and helpful customer service in this world is worth more than money, as its saving me hours of trial and error on my end.

Roslyn Trading
Estados Unidos
1 dia usando o app
LitCommerce deixou uma resposta 24 de dezembro de 2023

Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce, our pricing, and that you found our team member - Louisa so helpful through your experience with us!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Louisa was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

20 de junho de 2023

I was incredibly pleased with the exceptional assistance provided by Ember and the LitCommerce team during the setup process. They exhibited impressive agility by patiently working with me until both sales channels were functioning smoothly, and they even went the extra mile to make customizations that perfectly met my needs.

Big River Hardware
Estados Unidos
1 dia usando o app
LitCommerce deixou uma resposta 24 de agosto de 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that the process of integrating multiple platforms can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

21 de maio de 2023

Not ready for prime time. I almost always have a ticket open in regards to something not working right.

They have Very nice support people which is great but if the software is buggy that can only buy so much runway. I have to run a business here and I am sad to report that can't rely on LitCommerce to perform as expected.

West Coast Gemstones
Estados Unidos
24 dias usando o app
30 de junho de 2023

Do not use this app if you don't want to HURT YOUR REVENUE. This app keeps messing up my options on Etsy for several listings. I basically had to talk to them every day to fix this, then the day after some options in my listings were REMOVED again. I DROPPED REVENUE BADLY because of this technical bug.

Rowabi
Estados Unidos
20 dias usando o app
30 de outubro de 2022

The app interface looks nice and is easy to use, however the promise of shopify to ebay sync is a nightmare, i was advised it was a simple process (coming form the shopify ebay app) i have spend 3 days fixing unlinked, unsynced items, constantly need to double check ebay orders V shopify orders, tracking information does not flow from Shopify to ebay.... Support what can i say... their solution is to hold a moment (over chat) and they come back to your 15mins later with some excuse..... i am very dissapointed in this app and the functions need to be double checked all the time... Error messages are not clear..

tackleaddiction.com.au
Austrália
21 dias usando o app
9 de setembro de 2023

We tried this app for a week and it was not straight forward to use, restricted features on ebay when posting products through the app, however we cancelled our free trial yet 2 weeks later we got charged!! shopify showing non subscription with this app and yet they used our credit card information to charge us!?

Medical Arts Shop
Canadá
14 dias usando o app
22 de junho de 2023

The Reverb integration is unreliable. I have been using this for the last couple of weeks. Although it has a nice interface, it is, without a doubt, the buggiest app I have ever used. I have had to reach out to customer support staff on a nearly daily basis to fix something broken; Often multiple times a day While they are friendly and responsive, it is a huge hassle. I am convinced that I am the first person to use this app and no testing was done prior to launch.

GuitarRepairParts.com
Estados Unidos
16 dias usando o app
14 de março de 2023

This sync is user-friendly, and light years ahead of the others I have tested. In addition, with support, Ember has assisted with the implementation and promptly answered any questions. Could not be happier.

JLove Gallery
Estados Unidos
Aproximadamente 10 horas usando o app
6 de julho de 2023

I am just getting started with the LitCommerce app after trying another major integration app. I can already tell that LitCommerce is far superior, with a much more intuitive design and smoother glitch-free operation. Best of all, their customer support is the absolute best! Hanah just spent all the time we needed to get everything up and running, and was extremely knowledgeable, friendly and patient throughout the process. So far I would rate LitCommerce 10 out of 5 stars if I could!

Motor City Guitar
Estados Unidos
Aproximadamente 9 horas usando o app
LitCommerce deixou uma resposta 24 de agosto de 2023

Thank you so much for your kind words! We're so glad that you're satisfied with our app design and operation, and that you find Hanah's support so helpful.

Knowing platform integration can be a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Hanah was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Hanah and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!

7 de novembro de 2023

Doesn't even sync prices or weight. Very difficult to use. Waste of time

Sofia Jade
Estados Unidos
9 dias usando o app