Avaliações (392)

Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
15 de junho de 2023

I was lost and an angel named Jessica helped me get back on track. Patience, Understanding, Knowledgeable, gently maneuvering me on a path I needed to go.
It could not have gone any better. Just fantastic. 5 stars is not enough credit for this individual. Thank You for everything.

All Dog Kennels
Estados Unidos
Aproximadamente 9 horas usando o app
LitCommerce deixou uma resposta 24 de agosto de 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that multichannel selling can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Jessica was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

28 de junho de 2023

We installed this app to integrate with Reverb. It's in the beta phase, so there are definitely some kinks to work out, but the customer service (though sadly not available 24/7 and are in an Asian time zone while we're in US CST) has been very good about quickly addressing the issues. They are polite and knowledgeable and I look forward to seeing how this develops.

Dave's Guitar Shop
Estados Unidos
9 dias usando o app
24 de setembro de 2023

The app doesn't work properly. They are telling me that i am having trouble because i don't have GTIN Exemption on Amazon although i have and i am able to sync my product via another app.

The worst thing is the customer service!
Although they seem online, it takes ages to get a reply and unfortunately the customer service representatives are unexperienced.

I don't recommend this app at all.

GBS Trend
Estados Unidos
8 dias usando o app
27 de abril de 2023

Complete waste of time. Lacks even the most basic functionality and outsourced customer support are useless. If you have a large amount of products, this is not the app for you.

Chummy Tees
Estados Unidos
4 dias usando o app
Data de edição: 19 de agosto de 2022

After some teething problems the company has been of good assistance in sorting out my feeds. It wasn't straight-forward for me and I found it a little tricky to navigate things. However, they have worked very hard to sort it out for me and I will continue to update this review moving forward.
They certainly want happy customers and have put in effort for me. Thank you.

GiftGenerously
Reino Unido
4 dias usando o app
Data de edição: 30 de novembro de 2022

I have not used this app for very long; just trying to configure it now, but I was given seven days extra for a trial, and the support is excellent!!
Ember is so friendly and helpful. Keep up the good work guys!!

leathercircle
Austrália
Aproximadamente 3 horas usando o app
2 de julho de 2022

With all the good reviews I guess I must be the first Shopify to Etsy user. This app is a mess!!! Stuff is broken every time I use it. Yes they have fixed several of issues I've reported, but seriously I should be getting paid to test this software. At the very least a discount, this app is super expensive for being so broken. (Like some things so bad it makes me question did this thing ever get beta tested on a live Etsy shop?). For the last 12+ hours I can't get my new Shopify items so I can export to Etsy, and half my Etsy items in the app have errors all of a sudden. The other day support literally dropped off the radar for ~24 hours despite saying 24/7 support for paid users like I am, then emailing me telling me about time differences? If I can't even rely on this for Shopify to Etsy, I don't even want to attempt syncing to Ebay. Which was my end goal, one app to simply being on multiple stores. I'm going to stick with the remainder of my paid month, and may or may not update this review on how this app improves or not.

Mega-City Merchandise LLC
Estados Unidos
1 dia usando o app
2 de janeiro de 2023

I have spent so much time trying to find the right integration for my little store.

The Customer service is just so good. I am happy I can integrate my channels (Etsy and eBay Australia)

Very happy

Craftyroo
Austrália
Aproximadamente 1 hora usando o app
10 de março de 2023

Jessica has been really helpful in providing a walkthrough on how to use the app. She was very patient and worked with me to set up the account according to my needs. I am excited to be able to use Litcommerce to help further my business.

Central 23
Reino Unido
41 minutos usando o app
25 de outubro de 2023

looks like they are hiring fake reviewers because this app doesnt function as it suppose to.
had to spend 5 days to explain them how it didnt work, ended up getting nothing but their poor customer service.
they dont even remove your personal information and keeping all product data even if you ask them to remove. it's very suspicious.
stay away and find other app if you are serious about business.

KIHYUN
Coreia do Sul
Aproximadamente 4 horas usando o app