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I find it very helpful that they respond to my questions via chat immediately. They also solve problems when the system doesn't work as expected. I've been using them for over a year now and trust them.
I absolutely love Harvey! He is so patient, detailed, and truly understanding. I’ve been using this product for a while now, and it has been great. Anytime I’ve had an issue, it was fixed right away, which I really appreciate. It’s a solid product, and if you ever need help with the setup, having someone guide you through it makes the experience even better. Highly recommend
La aplicacion es bastante buena, la uso para la mayoria de mis marketplaces aunque me gustaria ampliarla a todos pero aun no es posible. El soporte casi siempre esta disponible y resuelven todos los problemas sin coste adicional al de la propia app
The app works well, there is a bit of a learning curve to get it to work. However, the support staff is very knowledgeable and very helpful. I mainly use it with Ebay integration right now. I will be moving to the Amazon integration but can tell it will be an additional learning curve there.
Thanks for your help Mona and others!
Excellent App! Saved me many hours of creating listings on multiple platforms. This simplifies with added features and to modify listings based on different platforms on go. Addition to that excellent and prompt customer service. I recommend to everyone who use multiple platforms.
The product itself could use some useful stuff like api triggers and the ability to self-cancel jobs. But I have to say, this is the best, most responsive most honest customer service you will ever get in your life. Much better even than shopify itself. They are always informative, honest, quick and thorough. Honestly, if it was not for the customer service being incredible, I might not keep my subscription. But I will keep my subscription just because of customer service. Absolute rockstars.
Love their app, it saves me so much time. They support is always on time with fast responses, and follows up without a miss. They offer easy images to describe what is going on while troubleshooting as well.
Litcommerce makes it easy to link multiple marketplaces with your shopify! The support is always responsive and professional! Please do not raise the price next year for the entry level, I would consider it excellent for small or micro business like my own!
Having tried a few competitor apps I eventually settled with LitCommerce. It does exactly what I need to get my Shopify products listed on eBay and Etsy and keeps stock and prices in sync.
The few times I had to contact support I get the answers I need very quickly, most recently Chloe was very helpful in providing the answers
Mona was very great to work with, and went above and beyond to fix any issues we've had, particularly when managing a large auction of some of our inventory. Even though it was after their working hours, he made sure to fix the issue as soon as possible to have a seamless result.