Recensioner (264)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
26 december 2023

Still setting up ... Has a bit of a limit on its functions. It cannot pull all the info in your settings from Shopify, so you have to input some of it again.
eBay accepted the listings without issue, once I had my setting correct.
Help was available through Chat, so that was helpful.
I'm not the best at setting up new software on my PC, so if I've managed it .. with help on the chatline ... then most people will be able to :)

Show Us Ya Slotz
Australien
Ungefär 5 timmar användning av appen
LitCommerce svarade 2 januari 2024

Hi there,

Thank you so much for your feedback! We hope that you've completed all the setup, and your eBay store is running smoothly now.

Improving our tool is our top priority, so we really appreciate you sharing your thoughts. We'll be sure to pass them on to our team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

2 mars 2023

Had an issue that I needed to contact support over, and Jessica managed to solve our issue within minutes. Since eBay stopped their own support, we've struggled to find a decent replacement, but Litcommerce has made selling on eBay much easier than other apps.

Hobby Ultra Ltd
Storbritannien
5 månader användning av appen
19 augusti 2022

I have some requests to custom some features to match my business and I must say the guys at litcommerce truly go above and beyond the normal call of duty. They actually care about their clients' experiences with them. With a fantastic price, I can use this program to manage my inventory and effortlessly publish listings across various selling platforms (Etsy, eBay). I offer unique products, thus this is extremely vital.
The application and interface are simple to use and extremely clean. It has some flaws, but a very responsive development and customer service team takes care of them right away. For me, this is not a big deal when they can resolve it in manner time.
I look forward to working with LitCommerce in the future and would recommend them to anyone looking for a way to link multiple sales channels.

Rino Merch
Vietnam
4 månader användning av appen
15 juni 2022

After searching other similar tools, I'm going to settle on LitCommerce. My store has 10,000 listings and I need a tool that "just works." As important as functionality is the support. During my trial period, I had instant full access to live chat. No leaving a message and waiting 12+ hours for a response. VERY impressive. During onboarding, all my questions and mistakes were answered and clarified. Looking forward to putting LitCommerce through it's paces.

opticsframes
USA
4 månader användning av appen
14 september 2023

Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people

Treasurebrowser
USA
3 månader användning av appen
LitCommerce svarade 6 oktober 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and its user-friendliness.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Please know that we're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

Redigerat 19 april 2023

When eBay discontinued their Shopify app in December 2022, those of us who used it were all charged with finding a new integration platform. After trying another popular app that left me sorely disappointed, I decided to try LitCommerce, and I am very pleased with my decision.
I am giving LitCommerce 5 stars because, while there *are* occasional issues (and the occasionally frustrating time difference between the US and Australia), they are *immediately* responsive when available (..time difference). They provide good and thorough help and even request - and implement! - suggestions that better the user experience, which is the real kicker for me. I really value the idea/feeling that they are a "partner", much more than with other apps I've used via Shopify.
Of note: I do not use LitCommerce with any other external sales platform, but if you're looking specifically for an eBay integration app, choose this one! You won't be sorry.

Industrial Surplus Oregon
USA
4 månader användning av appen
11 november 2023

I'm new to Shopify and Litcommerce (but 18 years in ecommerce). Just setting up Shopify and moving from a new platform. Litcommerce looks like it'll be the marketplace connector I use, having trialled a few others.

Marketplaces are the centre of my business model so finding the right software is critical. Good customer support is of equal value.

I've found Litcommerce worked well out of the box, but a couple of things weren't right for me. I contacted support, who quickly responded and fixed/added the functionality I needed.

I'm still on the trial so this is a good sign. If they continue to provide the same level of support and assuming I don't hit any major problems, then I'll be signing up with them in the next few days and hopefully sticking with them indefinitely

Phoxinus
Storbritannien
12 dagar användning av appen
LitCommerce svarade 24 december 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support satisfying!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

More than that, we're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

22 september 2023

Excellent Support. App has easy plug and pay capabilities and perfect for our small business.

Féline Couture
USA
Ungefär 2 månader användning av appen
LitCommerce svarade 6 oktober 2023

Hi there,

We are so thrilled to hear your positive feedback about LitCommerce support!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

22 februari 2023

Excellent service and great product. Suitable for smaller businesses and larger. Highly recommended!

Impossible Dreams
Nederländerna
3 månader användning av appen
29 november 2022

The support provided to me was excellent and it resolved my issue successfully. I would specifically want to name the support provider Ember.

gemsdiamondsby-shikha
Indien
3 månader användning av appen