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Excellent customer support and simple to use
Excellent customer service!!! Extremely knowledgeable and solution orientated. We had some hiccups with changing prices between shopify and the other marketplaces. But Chloe was spot on in helping us find the right settings. Love the experience so far!!
Where do i start. The absolute best customer support i have ever encountered. These guys are there to support you nearly 24\7 with knowledgeable and friendly, helpful staff. I use this app to link my selling platforms together and it works so well. By far the best app on shopify. Very Highly Recommended
Hi Toprank Sport,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support to be so helpful.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
We're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
I'm using the app now for a longer time and I'm happy with my decission to move to LitCommerce solution as I was not happy with another app. Customer Service is awesome and reacting time very quick. I can definitely recomment this App!!!
Hi Individual-3D,
Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are so grateful for your feedback and look forward to creating more pleasant experience together!
Sincerely,
The LitCommerce Team
I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.
Hi there!
We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.
For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.
Regards,
The LitCommerce Team
they were prompt in their replies and tried there best to help solve the issue.
I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened.
The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
Easy to use app to sync our inventory between eBay and Shopify. Excellent customer service, responsive and helpful.
Hi Night Market Hobby,
Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that our LitCommerce app can help you along your multichannel selling journey.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that our CS team was able to take the time to answer all of your questions and help you get the most out of LitCommerce.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our app for many years to come.
Sincerely,
The LitCommerce Team
Are you frustrated with multi-channel sales? We have tried every product - and they all failed with issues. LitCommerce came through and crushed my API linking, Mapping, and AMAZING Support ( thanks Rachel and team). Really the interface is easy- it does what you want, and they respond quick to issues for fast resolutions ! Michael D.M @ GarageDoorProject
Hi Micheal,
We are so thrilled to hear your positive feedback about LitCommerce and that you enjoy our interface!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are so grateful for your review and look forward to creating more pleasant experience together!
Sincerely,
The LitCommerce Team
The app is incredible. Intuitive, powerful, adaptive. 10x better than the other apps I've tried to use to list my Shopify products on Amazon.
The customer service team behind this app is nothing short of phenomenal. From the moment I reached out with my initial queries to the final stages of setting up my listings on Amazon, the support team was there every step of the way. They were not only thorough in their explanations, ensuring I fully understood each aspect of the process, but also incredibly knowledgeable, providing insights and tips that went beyond my expectations. What stood out the most was their responsiveness; every query was met with a swift and comprehensive answer, making the whole process seamless and stress-free. It's rare to come across a team so dedicated to their customers' success. Highly recommend!