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The app works great and anything I've needed help with, the team have been amazing and super responsive to all my questions. I highly recommend it
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our support.
We know that integrating multiple platforms can be tricky, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Thanks again for your feedback. If you have more questions, don't hesitate to reach out.
We hope you'll continue to find LitCommerce valuable for years to come.
LitCommerce is such an AMAZING app! To date, the customer service and tech team has exceeded our expectations and have even created certain features for us. We TRULY appreciate the entire team and couldn't be happier with the service and support that we've received thus far! Get the app! You won't regret it!!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our support satisfying.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Last but certainly not least, we're always looking for ways to improve our services, so we appreciate your feedback!
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team.
It has been a great experience with LitCommerce customer support. Always prompt in reply with clear solutions to the problems.
Excellent. Keep it up
True 5-Star Support.
Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and its user-friendliness.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Please know that we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I have been using the app for a time now the app preforms excellent. when I have question the help is always right there for support and quickly resolves the issue.
I had an issue today that seriously was ticking me off so much! Very frustrating for someone like me with not the best computer skills. But the customer service and patience with me was seriously 5 stars. It can be really stressful running a small business and to have help like this means alot!
Hi there,
We are so thrilled to hear your positive feedback about our customer service! Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
great support and very fast response team I impress! Their support almost 24 hours like 7-11 minimart OMG!!
I was assisted by Nick Nguyen in technical support, he was fast intelligent and knows the application very well. This app solved everything you need to link Shopify from amazon and facebook marketplace.
The support provided by both Ember and Hanah has been fantastic getting the sync up and running for my Shopify store and eBay and Etsy.