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The app is incredible. Intuitive, powerful, adaptive. 10x better than the other apps I've tried to use to list my Shopify products on Amazon.
The customer service team behind this app is nothing short of phenomenal. From the moment I reached out with my initial queries to the final stages of setting up my listings on Amazon, the support team was there every step of the way. They were not only thorough in their explanations, ensuring I fully understood each aspect of the process, but also incredibly knowledgeable, providing insights and tips that went beyond my expectations. What stood out the most was their responsiveness; every query was met with a swift and comprehensive answer, making the whole process seamless and stress-free. It's rare to come across a team so dedicated to their customers' success. Highly recommend!
This App is an absolute GAME CHANGER. I've been listing to Ebay for years and have tried more than 14 apps over the years I'm sure. Probably everyone that is in the app store and this one is the BEST. They are VERY quick to respond to any issues and are there every step of the way. It is a breeze to use and saves me hours and hours I used to spend sending items to Ebay.
We installed this app to integrate with Reverb. It's in the beta phase, so there are definitely some kinks to work out, but the customer service (though sadly not available 24/7 and are in an Asian time zone while we're in US CST) has been very good about quickly addressing the issues. They are polite and knowledgeable and I look forward to seeing how this develops.
Funktioniert hervorragend.
Ich habe einige Tools getestet. Dieses funktioniert super. Die Konfiguration ist leicht verständlich gehalten.
Der Support ist ebenfalls topp.
Hi there,
We are so thrilled to hear your positive feedback about the LitCommerce app and that you find it easy to use!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
The app doesn't work properly. They are telling me that i am having trouble because i don't have GTIN Exemption on Amazon although i have and i am able to sync my product via another app.
The worst thing is the customer service!
Although they seem online, it takes ages to get a reply and unfortunately the customer service representatives are unexperienced.
I don't recommend this app at all.
At least for us the app never synchronized either quantity x price on Ebay.
I hate the fact that we users have to give a lot permissions to install the app and then later we see that the app did not work, BUT the data was already shared.
Avoid it !
Hi DaRoAn Team,
Our sincerest apologies for any inconvenience and misunderstanding caused during our interaction. We understand your preferences and truly appreciate your trust in granting us the necessary permissions. Starting now, LitCommerce can accompany you on your multichannel selling journey.
It seems that you are having difficulties in synchronizing your product price and quality. Upon checking, we have not received any tickets from you regarding this issue so far. Therefore, our Team has proactively contacted you via our support channel. Rest assured that our support team is fully capable of guiding you through it. Please check your Chat box/Email so we can efficiently assist you!
Sincerely,
The LitCommerce Team
Excellent customer support. Answers questions quickly and explains solutions that are easy to follow.Thankyou
I needed to install this to deal with an emergency where my listings stopped syncing and it did the trick. I had one problem but received excellent customer assistance from Ember who solved my problems quickly and efficiently.
Thank you for your kind words. We are happy that you have your problems figured out and that you are satisfied with the support from Ember.
Since platform integration is a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to answer all of your questions and help you get the most out of LitCommerce.
We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of the team.
Thanks again for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!
We started using LitCommerce about a week ago for integrations to Reverb (music gear listing site). The LitCommerce team is super responsive to questions and feedback on product features. I've been amazed at how quickly they respond...and they have quickly incorporated some new features. This is one of the best companies I have worked with!
I highly recommend their product. Everyone I've worked with at LitCommerce has been amazingly helpful. Great job to their team!
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that the process of integrating Shopify with Reverb can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
My recommendation would be for this app. The dashboard has been very thoughtfully designed and functions very efficiently. The live customer service is extremely impressive, providing immediate assistance and valuable advice. We are very pleased to have found this app and will be using it across a number of platforms.