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Works excellently, a little trouble setting up but it was to be expected with this many stores/orders
Easy to use app, but most of all wonderful support whenever you have a question or need a hand with anything. Seamless integration with Shopify and eBay. I only have great things to say about LitCommerce.
I highly recommend this app, not only because of their features but for their immediate and friendly prompt chat support in any regards, THANK YOU.
I am still testing this app. It seems to be working well, there is a learning curve, but I am taking my time and getting better.
I am really however wanting to talk about the customer service. Because I feel a reputable good company means that there is good people that are there to help you. I am really impressed with the customer service I got with help making sure something was working correctlly, (Hanah) helped me a lot. I was actually really impressed because I am used to customer service people not being able to understand me or not fully understanding the issue and when I checked Hanah already understood perfectly everything I said, and there was no need for me to check.
The point is, I would choose a company that even wasn't perfect but had GREAT personable customer support, over a company that might work better, but had terrible customer support. So I will be upgrading to a paid plan soon, AND I was told you can request a refund as well. Which is comforting to know, since the paid plans allow you to test out all the features.
So this is a very legit service. With a very clean design, and actually rather simple once you get the hang of it. Thanks for all the help! And have a great day ! ;)
Very good communication and support regarding questions I had. Can recommend.
Hi Branture,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our support.
We know that integrating multiple platforms can be tricky, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Thanks again for your feedback. If you have more questions, don't hesitate to reach out.
We hope you'll continue to find LitCommerce valuable for years to come.
This is great software, easy to use and navigate. We only had 1 issue which was our single listings trying to link to an amazon multi listing. We got in touch with the litcommerce team who sorted this out for us very quickly.
The team at Lit Commerce does exactly what they say they will do and even more. I used their service to migrate my existing Amazon web store with over 8000 products to a new Shopify store I was creating. I created the website and did the merge but did not check it up until almost 2 months later. I noticed I was now missing new products that I had listed on Amazon after the first migration, so I had questions, reached out to them and the team got back to me as fast as they can and provided stellar service honestly. After having questions about both Amazon and Shopify web stores, they had answers that were incredibly useful and I was able to learn a lot about their platform along the process. They were exceptional, and I was able to migrate all of my products with ease after it being explained to me by one of their developers on how to do it. I will definitely continue to use this product for my other brands I manage as well. Two Thumbs WAY UP for Lit Commerce. I recommend it to all looking for a way to relieve yourself of the daunting task of moving over your products to a new platform, especially if you have thousands of products. You can get it done with ease using Lit Commerce.
Customer service is excellent which make the app experience a breeze. Thank you
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.
More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.
Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.
Sincerely,
The LitCommerce Team
Litcommerce is great! So much easier to use than InkFrog and Sellbrite. Excellent communication and support. They are willing to go the extra mile to get your business running smoothly on eBay.
Great technical help with learning about listings with ebay via the messaging app . Would recommend
Hi,
We are so thrilled to hear your positive feedback about our app features and that you have recommended LitCommerce. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. We'll surely pass it along our team!
Yet, more that that, we promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, LitCommerce is grateful that you can share your thoughts and look forward to creating more pleasant experience together!