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Had an issue that I needed to contact support over, and Jessica managed to solve our issue within minutes. Since eBay stopped their own support, we've struggled to find a decent replacement, but Litcommerce has made selling on eBay much easier than other apps.
So, I had a couple of onboarding issues, however the online support has been fabulous. All good to go now, I will continue to monitor performance now we are up and running.
Hi there,
We are so thrilled to hear your positive feedback about our customer support and the LitCommerce app!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
Great app after searching through so many that claim to do so much. Litcommerce works and does what they say. It took some time to figure out how it worked and I needed tons of help to get started but their chat support is superb and very response. They were able to customize how my platforms were mapped and provided great support all along the way. Would highly recommend.
Great app for two-way syncing shopify inventory and sales with ebay and customer service is extremely helpful if you have any issues!
This app is amazing. It's super easy to use and has a great guide with specific and easy to follow instructions. Maybe the guide needs to be a little bit clearer since I misunderstood one of the steps. Audrey caught on and cleared the matter for me in just a few minutes in a very efficient, straight to to the point without leaving anything out way. She didn't deviate, she dove right in.
I have some requests to custom some features to match my business and I must say the guys at litcommerce truly go above and beyond the normal call of duty. They actually care about their clients' experiences with them. With a fantastic price, I can use this program to manage my inventory and effortlessly publish listings across various selling platforms (Etsy, eBay). I offer unique products, thus this is extremely vital.
The application and interface are simple to use and extremely clean. It has some flaws, but a very responsive development and customer service team takes care of them right away. For me, this is not a big deal when they can resolve it in manner time.
I look forward to working with LitCommerce in the future and would recommend them to anyone looking for a way to link multiple sales channels.
After searching other similar tools, I'm going to settle on LitCommerce. My store has 10,000 listings and I need a tool that "just works." As important as functionality is the support. During my trial period, I had instant full access to live chat. No leaving a message and waiting 12+ hours for a response. VERY impressive. During onboarding, all my questions and mistakes were answered and clarified. Looking forward to putting LitCommerce through it's paces.
When eBay discontinued their Shopify app in December 2022, those of us who used it were all charged with finding a new integration platform. After trying another popular app that left me sorely disappointed, I decided to try LitCommerce, and I am very pleased with my decision.
I am giving LitCommerce 5 stars because, while there *are* occasional issues (and the occasionally frustrating time difference between the US and Australia), they are *immediately* responsive when available (..time difference). They provide good and thorough help and even request - and implement! - suggestions that better the user experience, which is the real kicker for me. I really value the idea/feeling that they are a "partner", much more than with other apps I've used via Shopify.
Of note: I do not use LitCommerce with any other external sales platform, but if you're looking specifically for an eBay integration app, choose this one! You won't be sorry.
⭐️⭐️⭐️⭐️⭐️
Before discovering LitCommerce, managing multichannels for my e-commerce business was nothing short of a tightrope walk. Today, it feels like I've been handed wings!
From the very first touchpoint, it was evident that this application was a cut above the rest. Not only does it intuitively and seamlessly bring all my channels under one accessible umbrella, but it has also significantly streamlined our workflow, boosting efficiency levels to an all-time high.
However, what truly sets this application apart is the stellar team behind it. I've encountered many customer support teams over the years, but none have come close to the dedication, professionalism, and sheer enthusiasm of the LitCommerce crew. Each member has displayed an unwavering commitment to assist, walking me through each query from A to Z with commendable patience. Their proactive approach, combined with a can-do attitude, has been invaluable. It's evident that they aren’t just doing a job — they're genuinely passionate about ensuring users have a top-tier experience. Not once did I hear a "no"; instead, they continuously went above and beyond, embodying the epitome of exceptional service.
In a digital age where genuine human connection often feels like a luxury, the LitCommerce team provides a refreshing juxtaposition. I wholeheartedly recommend this application to anyone seeking to elevate their e-commerce game. With its powerful features and an unbeatable support team, you'll wonder how you ever managed without it.
Thank you, LitCommerce, for revolutionizing the way we do business!
Hi there,
We are so thrilled to hear your positive feedback about our LitCommerce while running your multichannel business.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way!
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
שירות טוב מאוד
Hi,
We are glad to hear your positive feedback about LitCommerce and our customer support. Your kind words are exactly what keep us pushing more boundaries and innovating our product every day.
More that that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!