LitCommerce Amazon eBay Etsy +

The Reverb integration is unreliable. I have been using this for the last couple of weeks. Although it has a nice interface, it is, without a doubt, the buggiest app I have ever used. I have had to reach out to customer support staff on a nearly daily basis to fix something broken; Often multiple times a day While they are friendly and responsive, it is a huge hassle. I am convinced that I am the first person to use this app and no testing was done prior to launch.

This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support.

While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours.

I am so happy that I have now transferred my Etsy sync over to this app as well.

We are still testing Litcommerce right now but are really happy with how its working now we are getting our head around how it works. The support team are fantastic and go above and beyond to get problems sorted, especially Ember and Hannah who have gone above and beyond with the level of their support. We came looking for a replacement to the eBay app and think this is looking like the one after trialling many.

I've never thought of leaving a review mid-set up, but I'm writing this as Ember is helping me solve each and every issue that comes up in real time!! She responded to countless questions pre-sale and promised she would walk me through installation. As soon as I installed the app she took over the support chat and has been at my side the entire time.

The dashboard looks great and appears complete. Syncing sales channels and importing products takes seconds. So far errors have been easy to find and solve. Products are easy to find and sort through. There's a lot to this app.

I'll update the review once I'm finished setting it up, but first impression is the cost of the app is minimal compared to the support I've received.

It's now about 2 weeks since my installation. Lit Commerce works! It's maintained my inventory without any issues.
It is SKU based, so you'll need to make sure all of your products are SKUed and that the SKUs are maintained across any and all platforms you use. That is where you will run into problems if you're not prepared. We identified a few improperly SKUed products quickly. As soon as we made corrections, Lit Commerce immediately synced those products.

Listing products to outside platforms like eBay and Etsy has been a breeze. Searching for the proper eBay categories when listing isn't the best, but once you figure out what the search bar needs, you can do it without any problem. Item specifics you would expect to find on eBay, for example, are all there. Where you do pick up speed is by creating and using templates in Lit Commerce. They are basic information templates that quickly fill a lot of the boxes that are required by individual platforms. I can create a listing on Shopify and cross post to each outside platforms with just a few clicks.

The dashboard is clear and easy to understand without needing any instruction. Linking existing products across platforms is very fast and easy as well. Editing products is easy. Bulk editing is easy... get the point?

I have not had any real issues at all with Lit Commerce, What I thought were "issues" during installation turned out to be SKU problems on my end. That's not Lit Commerce's fault. With that said, I have had questions and it's very easy to reach support.

Speaking of support, I still have Ember, the same support staff that answered my pre-purchase questions. Anytime I have a question, I simply add to our ongoing chat and ask. She's always had an answer that worked. Always friendly and always a personal reply, never a copy/past reply that you see so often.

So far so good! It's been a great addition to my store. Lit Commerce does what it says it's going to do and the support has been excellent to say the least.

We've been selling online for about 22 years. As time went on, we needed a system to sync SKUs and orders between all of our online stores. We tried eComDash for a while and that was a complete nightmare. eComDash ALMOST caused us to close our entire business. Finally fed up, we made the decision to search for a better system. Every review and every feature pointed to LitCommerce. I did my homework for about a month and the whole time, LitCommerce's staff was friendly, helpful and extremely timely. We finally made the switch last week. We expected hiccups and we encountered some. However the big difference this time around was that we were with the great staff of LitCommerce the whole way through it. In 22 years, I've never seen better support. Do yourself a favor and try LitCommerce if you need to sync your items from Shopify to other online stores. You will not regret it!

After eBay discontinued their app, I had tried one other alternative app that was suggested by shopify, but that other app required too many steps compared to the old eBay app and had issues syncing, and could not edit the SKUs that were put in from the old eBay app. LitCommerce's app was able to import my existing eBay listings and link them to my Shopify listings and sync quantities/prices without issues, and allowed me to edit the SKUs that were put in from the old eBay app. The most important part is that it did not require much effort and time. This is important to me since I do the Shopify/eBay store work on evenings and weekends. I had one issue with syncing one listing, but it was helped by Jessica who provided me step-by-step instructions, and stayed available until we resolved the issue. One minor issue with the linking button is that it doesn't work on mobile devices so I tried on a desktop computer and the popup for linking appeared. I wished this app was on the suggested eBay alternatives by Shopify so I could have checked it earlier.

Excellent Support!! Jessica helped me with all my questions, very quickly and super professionally!! Really great service!

Thank you Jessica

After eBay's Shopify app was ended late 2022, I felt uncertain with what I was going to do for my business. Thankfully, LitCommerece has been excellent. They're miles better than eBay's own app and the support has been lovely. Very thorough and detailed help. I'd definitely recommend them, especially if you sell on multiple platforms. I hope to have a long lasting relationship with this growing team.

This App is an absolute GAME CHANGER. I've been listing to Ebay for years and have tried more than 14 apps over the years I'm sure. Probably everyone that is in the app store and this one is the BEST. They are VERY quick to respond to any issues and are there every step of the way. It is a breeze to use and saves me hours and hours I used to spend sending items to Ebay.

We installed this app to integrate with Reverb. It's in the beta phase, so there are definitely some kinks to work out, but the customer service (though sadly not available 24/7 and are in an Asian time zone while we're in US CST) has been very good about quickly addressing the issues. They are polite and knowledgeable and I look forward to seeing how this develops.