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-Support is excellent, and they seem to be there all the time.
-The product connects to all the places I need it to connect to
-The platform is easy to understand and use
-The price is excellent
Very easy to use. Customer service is on point also, took care of an issue I had in no time.
We love how LitCommerce allows me to easily sync my inventory and orders across platforms. The customer support team is fantastic and always ready to help. It's been a game changer for our eCommerce business!
I've been using LitCommerce with 2 eBay accounts, 1 Etsy account and 1 Shopify store for around a year now. Support has always been very good and available when I needed it.
Listing items to multiple sales channels used to be an absolute pain - now I list once in Shopify and then LitCommerce syncs them to my other accounts. The features I particularly like are the ability to create a recipe of settings for individual sales channels. An example of this is a recipe of settings such as refund policy and shipping policy for eBay that is only applied to that channel. I have another recipe for another ebay channel that offers free postage - when I list with that recipe LitCommerce automatically reduces the postage to zero but increases the sale price of the item as configured by me.
All sales across all channels are synced in to my Shopify account which allows me to manage inventory and see what the best selling items are etc. Where available, email addresses are also imported to Shopify - handy for news letters etc.
I do find LitCommerce saves me a lot of time. My review skims over a lot of features but they offer a free trial so you can see if it fits your needs.
Harvey from the support is fast & efficient! Solve my problem immediately.
Bugs pops up here and there like post apps but the support team is outstanding and fixes any and all issues on the spot. Great support!
Harvey did an excellent job in resolving my issue
The support is fabulous and you always get answers to questions you may have and its not from a BOT.
We had tried other multichannel solutions on the Shopify App Store prior to LitCommerce and for one reason or another were forced to explore other options. Our experience with LitCommerce has been nothing but exceptional. The product itself is nearly perfect for our current needs. Pricing is fair when compared to the current market. Their support team is one of the best we have worked with (and we deal with a lot of support teams.) Feedback, feature requests, account inquiries - every contact has been treated above and beyond what one would expect from online support these days. The product is great, but in our opinion, the care and professionalism of the support team makes them the best option on the marketplace in our opinion. We encourage anyone branching out into the multichannel waters to give this product a test before looking elsewhere. A big thank you to Jean and the LitCommerce Team for such an exceptional experience.
One note: Amazon has employed a more restrictive approach to their API in recent years and 3rd party developers are required to go through a highly complicated and lengthy application process to receive customer address information for orders. LitCommerce is in the process of the application; however until it is complete, address information will come in as randomized strings for Amazon orders and will need to be obtained manually through your Amazon merchant account. It is our only current negative and is not a deal breaker for us but it would be unfair not to mention.
Very Best App and their custom support is amazing.