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Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and its user-friendliness.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Please know that we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!
Thank you so much for your kind words! We're so glad that you're enjoying the LitCommerce Multichannel Selling app and that you have found Ember's support so helpful.
Platform integration is a real challenge so we'll always try our best to get customers go through the process as smoothly as possible. More than anything, your experience with our app matters to us, and please know that we appreciate your feedback. We'll be sure to pass it along to Ember and the rest of our team.
Thanks again for choosing LitCommerce. We are looking forward to creating many more pleasant experiences together!
Fantastic application! I tried multiple apps to simply sync my Shopify items to Ebay or even better create the listing via Ebay to then transfer to Shopify, saves so much time and faff this way without all the settings required. I researched for hours if not days on end just trying to find a user friendly app, since downloading Litcommerce I haven't looked back since after using for about 15months now. Reasonably price as well :)
Best app we've used so far. Everything is clear and provides guiding tutorials. Customer support had been really helpful, especially Rachel who gave nice, quick and precise answers to any questions we've had :)
I'm new to Shopify and Litcommerce (but 18 years in ecommerce). Just setting up Shopify and moving from a new platform. Litcommerce looks like it'll be the marketplace connector I use, having trialled a few others.
Marketplaces are the centre of my business model so finding the right software is critical. Good customer support is of equal value.
I've found Litcommerce worked well out of the box, but a couple of things weren't right for me. I contacted support, who quickly responded and fixed/added the functionality I needed.
I'm still on the trial so this is a good sign. If they continue to provide the same level of support and assuming I don't hit any major problems, then I'll be signing up with them in the next few days and hopefully sticking with them indefinitely
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support satisfying!
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
More than that, we're always looking for ways to improve our services, so we appreciate your feedback.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
Highly efficient and feature-rich app that significantly reduces your workload. Experience seamless functionality and enjoy the benefits of fast and responsive customer service. Effortlessly streamline tasks and maximize productivity with this amazing application!
Thank you so much for your positive feedback. We are glad that you find our apps functional and get all the support needed during your integration process.
Knowing that platform integration is a real challenge, we always try our best to get our customers through this process as smoothly as possible.
Once again, thanks for choosing LitCommerce. We hope you continue to be a satisfied customer for many years to come!
LitCommerce is such an AMAZING app! To date, the customer service and tech team has exceeded our expectations and have even created certain features for us. We TRULY appreciate the entire team and couldn't be happier with the service and support that we've received thus far! Get the app! You won't regret it!!
Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our support satisfying.
We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Last but certainly not least, we're always looking for ways to improve our services, so we appreciate your feedback!
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team.
Amazing support and an amazing product. My source of truth was from timely to shopify which feed through to lit commerce to my main store of big commerce. It worked a treat and what ever sales went through from bigcommerce feed through to timely and registered the clients new details. amazing! figured this out without the need of over priced web designers who were going to charge 15x the amount that to make it happen.
Hi there,
We are so thrilled to hear your positive feedback and that you find our support satisfactory!
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
So far I am very satisfied with this app. The integration works very well, even in my case, in which I am connected to two different shops working with different currencies.
Support has been very helpful every time I needed.
We are so thrilled to hear that the app LitCommerce and our customer support have been helpful during your integration process.
Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.
Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!
stock sync between stores is a complicated process, litcommerce make things easy and streamline.
their support during application is fantastic. support team is easy to communicate and patient
Hi there, we are so thrilled to know that the app LitCommerce has helped you deal with stock sync during your integration process.
Since integrating channels is a real challenge, we always try our best to make sure our customersgo through the process smoothly and get all the support they need. We are also glad to know that you find our customer support effective. We'll surely pass these kinds words to our team!
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team