Reviews (393)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

March 25, 2024

Tech Support was fast in their replies and was super helpful!

Huangs Jadeite and Jewelry Pte Ltd
Singapore
About 1 hour using the app
March 24, 2024

Lit is Lit, the cs is excellent x

Collections: Designer
Australia
2 days using the app
Edited July 27, 2024

Great customer service! I was having issues with upgrading my account and Harvey saved the day. I have used LitCommerce for a couple of years and they are always helpful.

DD & MALI
United States
About 2 years using the app
January 28, 2023

After some hick-ups while syncing from Ebay and Etsy the customer support was quick and very helpful. And now it´s up and running and it´s very comfortable to get all the sales in one backend.

A recommendation if you run on multiple platforms

LuxurInk Games
Germany
Almost 2 years using the app
June 19, 2022

I used this app to help me link my Shopify account to my Amazon seller account. I had an issue with connecting my Shopify account and Mr. Nick Nguyen, Shopping Cart Migration Expert, was extremely helpful. I spoke to him on using the online chat option. He was replying very fast and did an amazing job with fixing my issue right away! Great service. I definitely recommend using Litcommerce.

info-06a9
Canada
Almost 2 years using the app
LitCommerce replied August 24, 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that integrating Shopify with Amazon can be challenging, so we're always happy to provide you with the support you need to get everything up and running smoothly.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

December 5, 2022

Great app, but most importantly, great communication and service. I raised a few problems I occurred and they were fixed in less than 24h. Big bravo to the team and especially to Jessica which gave us huge help!

Aroovit-ONLINE.COM
Israel
Over 1 year using the app
January 26, 2023

I love this App! I had been looking for a way to integrate my Shopify store with Etsy, and this is the only app I found that works. I love that you fulfil all orders within Shopify and you don't need to worry about changing prices or inventory across multiple platforms, it is all automatic. it's great that customers get notification emails as well from my Shopify store to help drive traffic to your website. The customer service is fabulous on the chat. always so helpful.

Chakra Purify
Australia
Over 1 year using the app
May 17, 2024

Very good communication and support regarding questions I had. Can recommend.

Branture
Germany
LitCommerce replied May 24, 2024

Hi Branture,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and our support.

We know that integrating multiple platforms can be tricky, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Thanks again for your feedback. If you have more questions, don't hesitate to reach out.

We hope you'll continue to find LitCommerce valuable for years to come.

January 11, 2023

Still learning all the ins and outs of this app. Have had some issues come up, but everyone on the support team has been very nice and helpful.

Online Outpost
United States
Over 1 year using the app
August 23, 2023

Rating: ⭐⭐⭐⭐⭐ (5/5)

LitCommerce is an outstanding app that has completely won me over. From its sleek interface to its seamless functionality, it's a joy to use. What truly stands out, is the remarkable customer service.

Navigating LitCommerce is a breeze; everything is intuitively placed for easy access. Whether you're exploring products or personalizing your settings, the app caters to your needs.

What sets LitCommerce apart is its exceptional customer service. The support team's responsiveness and friendliness are unparalleled. They swiftly resolved my queries, turning potential frustrations into positive experiences.

I encountered a technical glitch once, but the support team guided me through a solution with clear instructions, fixing the issue promptly.

LitCommerce not only delivers on its promises but also sets a benchmark for customer service. For an app that excels in both functionality and support, LitCommerce is the ultimate winner. Kudos to the LitCommerce team for their stellar work!

Wali's Paradise Limited

Wali's Paradise
United Kingdom
Over 1 year using the app
LitCommerce replied August 26, 2023

Hi there,

We are so thrilled to know that you are satisfied with our app navigation and customer service.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!