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Good and fast help for my migration. Fast reply and in person support. Bravo!
Outstanding service, thank you.
We appreciate your kind words! Thank you for acknowledging our service as outstanding. Your satisfaction is our priority, and we are grateful for the opportunity to assist you. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!
We engaged LitExtension's service to assist in migrating our 10+ year maple syrup web store from a custom Drupal-based platform to Shopify. For the professionalism and quality of the service we got, the price was extremely reasonable. The LitExtension team was a pleasure to work with and they were very responsive to the questions we raised and the special requirements of our business.
All in all, highly recommend this service.
We're thrilled to hear that you found our service to be professional and of high quality. At LitExtension, we strive to provide excellent solutions at reasonable prices, and we're glad that our service met your expectations.
Our team takes pride in being responsive and accommodating to our clients' unique business requirements. We're delighted that we were able to address your questions and special needs throughout the migration process.
Thank you once again for your kind words and for entrusting us with your migration. We're grateful for the opportunity to serve you.
I am so happy with the service! I was on BigCommerce for 6 years and just moved to Shopify - the LitMigration team was incredibly responsive and ensured a perfectly smooth transition! When there were tiny tweaks to be made, they made them and provided 5 star customer service.
In addition to the website migration, they also are performing Lightspeed POS --> Shopify POS. So far, everything is smooth and well!
Thank you for expressing your happiness with our service! We are thrilled to hear about your successful transition from BigCommerce to Shopify and the excellent experience you had with our LitMigration team.
Ensuring a smooth and seamless transition is our utmost priority, and we are glad that our team was highly responsive and provided exceptional customer service throughout the process. We appreciate your recognition of their efforts in making any necessary tweaks and ensuring your satisfaction.
Thank you once again for choosing our services. If you have any further questions or require any assistance, please don't hesitate to reach out. We are here to help.
Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option.
Everything went smoothly. Thanks guys!
Thank you for taking the time to share your experience with LitExtension! We greatly appreciate your kind words and are thrilled to hear that you had a positive interaction with our Technical Expert, Andy.
At LitExtension, we strive to provide top-notch customer service and ensure that our clients have a seamless and efficient migration experience. We believe in taking the extra step to ensure the best possible outcome for our clients, and we're glad that everything went smoothly for you.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!
Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify".
So I contacted support and they have no clue or understand wat the problem was...
So, not for me.
Andy was great, as was Peter - I recommend this service
Thank you for your feedback! We are thrilled to hear that Andy and Peter provided great service to you. Your recommendation means a lot to us. If you have any more needs or require further assistance in the future, please do not hesitate to reach out. Thank you for choosing our service!
Haven't worked for me, so I ended up using another service.
Hi Valued Client,
This is Anna, Customer Success Manager at LitExtension. On behalf of the team, I apologize for any inconvenience you experienced with our migration app, and I want you to know that we did not intend to provide you with such an unsatisfactory experience.
After reviewing your case, we see that there's no migrations created by your account; so we wonder if you encountered difficulties in creating the migration. We understand how frustrating this can be, and we genuinely want to assist you in overcoming these challenges.
I have personally reached out to you via email to discuss the matter further and provide you with optimal solutions to help you successfully launch your store at the earliest convenience. If you could kindly check your email and get back to us, we would greatly appreciate it.
Your success is our success, and we are committed to ensuring your satisfaction. We value your feedback and want to work closely with you to address any concerns and provide a positive experience. Please rest assured that our team is dedicated to finding the best possible resolution for your situation.
Thank you for your understanding & We hope to win you back.
Best regards,
Anna, Customer Success Manager
The technician Andy who migrated our store did an exceptional job. Everything was migrated perfectly and he resolved any issue we had.
We greatly appreciate your positive feedback regarding the exceptional job done by our technician, Andy, during the migration of your store. We are thrilled to hear that everything was migrated perfectly and that he promptly resolved any issues that arose.
Delivering a seamless and error-free migration is our top priority, and we are glad that Andy met your expectations. We will make sure to convey your appreciation to him for his outstanding work.
Thank you for choosing our services, and please feel free to reach out if you require any further assistance. We are always here to help.
I had a great experience with LitExtension. They were able to help me migrate from the aging HikaShop ecommerce software to Shopify without any issues. All the items that were imported went though without issue.
Andy & Camille were great to deal with, quick to respond even with the time difference, and handled everything professionally.
Thank you!
We sincerely appreciate your feedback and are thrilled to hear about your great experience with LitExtension. It's fantastic to know that we were able to assist you seamlessly in migrating from the aging HikaShop ecommerce software to Shopify without any issues.
Thank you for choosing LitExtension and for taking the time to share your satisfaction. We are committed to delivering excellent service and support to our valued customers like you.
Should you require any assistance in the future, please do not hesitate to reach out. We are here to help.