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Not at all satisfied. Products transferred with incorrect weights, and none of the products descriptions transferred with the correct styling. All the headings and even paragraphs are gone. I have 480 products and I have to open up everyone and fix it. THIS WAS A COMPLETE WASTE OF MY MONEY. The only reason I am giving it two stars instead of one is because they supposedly handled my redirects. No idea if they actually did. Such a terrible waste of my time and money.
Hi Robin Glass Supplies Team,
Upon reading your message, I genuinely felt your frustration and disappointment, and for that, I am truly sorry. At LitExtension, we pride ourselves on ensuring our customers have positive experiences, and it saddens me to know that we fell short with you.
Your feelings are valid, and I want you to know that your concerns are being taken to heart. I have contacted you directly to discuss your concerns and how we can improve our service to you.
Looking forward to hearing from you over there. We hope to win you back.
Warmest regards,
Anna Hoang
LitExtension Customer Success Manager
I worked with Andy at LitExtension to migrate my Wix store to Shopify. The project included 600+ customer contacts and 200+ products with 2000+ product images. The migration was smooth and fast. The job was completed exactly as expected. I highly recommend Andy and the team at LitExtension.
Thank you for sharing your experience with us! We are delighted to hear that your migration from Wix to Shopify, including a substantial amount of data, was smooth and fast with Andy's assistance. Providing seamless transitions is a top priority for us. Your recommendation of Andy and our team at LitExtension means a lot to us. If you need any further assistance or have more migration needs in the future, please feel free to reach out. Thank you for choosing our services!
I've used LitExtension several times. Migration went smoothly from Magento2. Customer's service is the best. Quick response 24/7. even custom parameters from custom attributes.
Hi Onion,
Thank you so much for your kind words and for choosing LitExtension multiple times!
We’re truly glad to hear that your Magento 2 migrations went smoothly and that our support team has consistently met your expectations—especially with quick responses and handling custom parameters. Your trust and continued support mean a lot to us.
If you ever need assistance with another project, we're always here and ready to help.
Best regards,
LitExtension Support Team.
We engaged LitExtension's service to assist in migrating our 10+ year maple syrup web store from a custom Drupal-based platform to Shopify. For the professionalism and quality of the service we got, the price was extremely reasonable. The LitExtension team was a pleasure to work with and they were very responsive to the questions we raised and the special requirements of our business.
All in all, highly recommend this service.
We're thrilled to hear that you found our service to be professional and of high quality. At LitExtension, we strive to provide excellent solutions at reasonable prices, and we're glad that our service met your expectations.
Our team takes pride in being responsive and accommodating to our clients' unique business requirements. We're delighted that we were able to address your questions and special needs throughout the migration process.
Thank you once again for your kind words and for entrusting us with your migration. We're grateful for the opportunity to serve you.
I am really impressed how I could migrate from a old Zencart cms to Shopify with this app. It's been 5 or 6 years that I was thinking to move and always worried about problems in migrations urls, items, categories, so always waiting and waiting and procrastinating. For my all smooth and fine.
Thank you for sharing your experience! We are delighted to hear that our app helped you smoothly migrate from an old Zen Cart CMS to Shopify. It's great to know that the process alleviated your concerns and made the transition seamless for you after years of contemplating the move. If you need any further assistance or have more projects in the future, feel free to reach out. Thank you for choosing our service!
The service that LitExtension provides is powerful and impressive. I was able to get my store with over 10,000 products migrated from one platform over to shopify! LitExtension saved me about 4 months worth of work and time is money. It saved me a lot of money! I highly recommend the app and company itself to anyone looking to migrate products to a shopify store.
Hi Genealogical Surveyor,
Thank you so much for your wonderful feedback!
We’re truly pleased to hear that LitExtension helped you successfully migrate your store with over 10,000 products to Shopify—and even more so that it saved you months of manual work. That’s exactly the kind of impact we aim to deliver, and your words mean a lot to our entire team.
We sincerely appreciate your recommendation and are grateful for the trust you placed in both our app and our team. If there’s anything else we can support you with in the future, we’re always here to help.
Best regards,
LitExtension Support Team.
Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option.
Everything went smoothly. Thanks guys!
Thank you for taking the time to share your experience with LitExtension! We greatly appreciate your kind words and are thrilled to hear that you had a positive interaction with our Technical Expert, Andy.
At LitExtension, we strive to provide top-notch customer service and ensure that our clients have a seamless and efficient migration experience. We believe in taking the extra step to ensure the best possible outcome for our clients, and we're glad that everything went smoothly for you.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!
Very easy to work with. They completed the migration of the data professionally and quickly.
Thank you for your feedback! We are pleased to hear that you found it easy to work with us and that our team completed the data migration professionally and swiftly. Providing a seamless experience is our goal, and we are glad we could meet your expectations. If you have any more needs in the future, please do not hesitate to reach out. Thank you for choosing our services!
Our migration with the LitExtension team is coming to an end soon and I want to say the entire team has been very helpful along the way. I will update here once the migration is fully completed.
Thank you for your feedback! We appreciate your kind words about our team's assistance throughout your migration process. We strive to provide excellent support to ensure a smooth transition for our clients. We look forward to the completion of your migration, and we are here to address any further needs or concerns you may have. Thank you for choosing LitExtension!
Não poderia dizer melhor desta app mas acima de tudo do apoio que ela tem. Um obrigada enorme ao Brian que me ajudou em todo o processo. A migração dos produtos ficou perfeita! Irei voltar para fazer o mesmo processo com encomendas e reviews, seguramente.
Muito profissionais! Recomendo vivamente!!
Hi High Brands,
Thank you so much for your kind words and for taking the time to share your experience with LitExtension!
We’re especially happy to hear that the product migration went perfectly and that Brian was able to support you throughout the entire process. Your appreciation means a lot to us, and we’re truly grateful for your trust.
We’ll be here whenever you’re ready to proceed with the migration of orders and reviews, and we look forward to working with you again.
Thank you once again for your recommendation and support!
Best regards,
LitExtension Support Team.