Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and professional store migration services. It's praised for handling complex, high-volume migrations with speed and accuracy. The support team is noted for their quick, helpful responses and willingness to customize code. Features like maintaining customer order history during migration and All-in-One migration service are highly valued. The app is also appreciated for its affordability and value for money, with capabilities to handle migrations across different time zones and languages.

April 14, 2022

The team at LitExtension were terrific. Easy to communicate with and they worked diligently to get everything that we wanted to properly migrate. Highly recommended!

Akashic Books
United States
About 1 year using the app
October 22, 2021

I had been speaking with LitExtension for some time before trusting them with our website migration and I've been thoroughly impressed throughout. Glenda, Tom and Jenny have been great and have responded quickly and efficiently to any queries we had. The migration has been completed perfectly and we're looking forward to launching on our new platform with the help of LitExtension. I would highly recommend.

Alternative Stores
United Kingdom
About 1 year using the app
April 21, 2022

Chose LitExtention for migration of orders, customers and products. Very fast turnaround with attention to detail.

hsjcom
United Kingdom
About 1 year using the app
August 31, 2022

Awesome support from the team at LitExtension. I used them to migrate my blogs from Wix to Shopify. Shout out to Tyler and the team for their speedy responses and great work.

ternx
Australia
About 1 year using the app
July 2, 2021

Without LitExtension, it would have been impossible to migrate our old e-commerce site from Prestashop to Shopify. Everything from basic customer service to technical support is flawless. I highly recommend them. I am a graphic designer and I am working for a food retailer, handling marketing for the store. I am not a web expert. I had done some web design work, but not involved in development and web mastering. The toughest challenge was to migrate the reward point service, because our version of Prestashop was 1.5.x and newest version is 1.7.7.5.
Once I had a problem because, the technical staff member was replaced by a new one by previous ones’ job leave, and the reward point numbers got messed up at that time. But the new staff member was patient and he got the numbers right in the end.
Thank you for your professionalism and warm support.

KIOKO FR
France
About 1 year using the app
April 22, 2022

I migrated from woocommerce. The app was easy to use. When I imported order details, I had a bunch of old orders show up in shopify as unpaid and unfulfilled, and LitExtension support was really great in helping me resolve the issue and reimport correctly. They were fast and responsive and helped me fix the issue. Saved me hours of manual work.

Anya's Shop
United States
About 1 year using the app
April 13, 2020

We needed to migrate a store from Magento to Shopify. It was a complex project - they had a few currencies, most of the orders were pre-orders, products had various custom attributes. I was looking into solutions, and contacted LitExtension support multiple times to ask some clarifying questions. They were always responsive and willing to help. One of the issues that we had was that the hosting provider didn't give the access to the database, but they did provide a database dump - and the tech team extracted the data from there. They also did various customizations to transfer the data in the most accurate way. So, I want to thank LitExtension team for their help!

TW Steel
Netherlands
12 months using the app
LitExtension replied April 15, 2020

Thank you so much for giving us a chance to contribute to your business development. We're glad we made you satisfied. We hope to see more of you!

Sincerely yours,
LitExtension team

December 18, 2022

Jay made every effort to make sure the mirgration of my Japanese website from BASE to Shopify's platform was a complete success. I was concerned that working across websites with two different languages (Japanese and English) might cause some problems, but Jay was able to migrate everything exactly how I wanted, even changing details like the formatting of names on Shopify to match Japanese customs. While we live 12hrs away from each other, Jay worked late so that we were able to communicate at the end of his day, and I would have mine to test the site and check things. I can't imagine the process being any smoother, Jay's technical skill and helpfulness made a very stressful transition completely easy! I would recommend this service to anyone who needs to migrate any website, I'm positive LitExtension will be the right team!

Milltown JP
Japan
12 months using the app
LitExtension replied December 18, 2022

Hi Milltown JP Team,

It was such an honor for us to be your companion during the migration process. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. We hope you enjoy your new store & All the best for your business!

Regards,
LitExtension Team

October 28, 2021

I would highly recommend Liteextension, we had over 5k products to import from magento. Our data was very complex and needed a lot of going back and forth. Johnny has been without a doubt the best customer support agent, going above and beyond to help us make our deadline. I am so happy and will be using these guys again! Do not hesitate, amazing team to help every step of the way, highly recommend the all in one service.

Foot World
United Kingdom
12 months using the app
Edited May 31, 2021

We used LitExtension to migrate customers, orders, and products From a Magento 2 site to a Shopify Plus site and the experience was nothing but the best. The product images were in rough shape on the Magento site so we did not want to use them and had updated images on Google Drive. LitExtension was able to migrate those and associate them to the appropriate products in the Shopify site.
Moog Audio Team

Moog Audio
Canada
11 months using the app