리뷰 (129)

전체 평점
4.5
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2025년 1월 31일

Two of our Shopify stores were using Littledata, but one of them has been experiencing ongoing issues with Facebook CAPI and Pixel, where Littledata fails to pass the fbc and fbp parameters to our Facebook Pixel. Despite seeking support for over two weeks and reaching out multiple times, the support team repeatedly assured us that the issue had been resolved or would be fixed soon. However, the ...

Hangersforless
오스트레일리아
앱 사용 기간 대략 2개월
답글 Littledata개 2025년 2월 13일

Hi there,

I'm sorry to hear your experience hasn't been the best.

We're always making an effort to understand what went wrong, and we'd be happy to jump on a call and see ...

2024년 8월 26일

Absolutely terrible customer service. Reached out to them 6 hours ago and still have not heard anything back. Their app broke our site and they will not respond.

Revo Sunglasses
미국
앱 사용 기간 대략 2년
답글 Littledata개 2024년 9월 5일

Thank you for voicing your concerns. Littledata values all of its customers deeply, and your store is no exception.
While our support team took a longer than usual time to ...

2024년 5월 1일

Littledata did entirely fix the missing transactions issue for us. However, whilst doing that, it completely skewed the attribution of our CPC & Organic traffic - something we couldn’t accept as it made our Ads reporting even worse, which was the whole reason we installed.

I am understanding of apps not always working perfectly but when I reached out to the support team, they totally gaslit me - ...

Boori UK
영국
앱 사용 기간 대략 1개월
2019년 5월 15일

Not much value in this app. Free trial does not provide much data/functionality. We've had problems for months getting everything to sync - still doesn't work. Customer service is condescending. Waste of money and more importantly, time.

Jackie's Chocolate
미국
앱 사용 기간 11개월
답글 Littledata개 2019년 5월 23일

Sorry, you didn’t have a positive experience with our app. We've tried a few times to reach you to understand the problem but this is the first time we've heard from you ...

2022년 5월 26일에 편집됨

Absolutely zero value in this app the native shopify integration is absolutely fine. It messes up all your connections later down on road.

Cali Tiger
오스트레일리아
앱 사용 기간 7개월
답글 Littledata개 2022년 8월 16일

Hi, Bianca here - Head of Customer Support - we appreciate your feedback and we apologise for your experience.

Unfortunately what you were expecting - advice on campaign ...

2023년 7월 19일

Their customer service basically doesn't understand any technology, I asked them to help me install google purchase events, but they basically couldn't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. It is not recommended to use this app, it is a huge trap

Vivid Light Bars
중국
앱 사용 기간 2개월
답글 Littledata개 2023년 8월 1일

Hi there,

Thank you for sharing your feedback!

I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a ...

2023년 11월 23일

Be careful. I've had a very bad experience with Littledata Tracking (GA4).
Zero benefit. Money wasted as if they were the ones who invented GPT or the whole internet in general. Their goal is to take money, not to help you make money

EcoTinySteps
조지아
앱 사용 기간 2개월
답글 Littledata개 2023년 12월 12일

Hi there,

We appreciate every review and try to improve our service for all our customers.
Our team tried to contact you regarding your experience as well as offer a refund ...

2021년 5월 2일

I have spent well over 30 hours trying to connect my store > recharge > google analytics and google ads using this app and I was unsuccessful. The support staff refused to help. It's an unnecessary app and was sold on marketing claims made on their website. It all sounds good but reality is, it simply did not work. Had the support staff taken a small chunk out of their day to help me with the ...

Vita Crate
미국
앱 사용 기간 대략 2개월
답글 Littledata개 2021년 5월 3일

Hi! Jared here — Head of Customer Success. Thanks for taking time to provide some feedback!

While we’re always always happy to dig in and troubleshoot any issues that may ...

2021년 1월 27일

First. I advise all users to review the events sent in real time - the application works incorrectly.
Support, as it responds over time, you wait and receive information that it works great, and buy enterprise.
The application also has errors in the panel.
Besides, you spend an hour showing through screenshots that something is wrong and littledata writes that it's great and you know go to ...

guguplanet
폴란드
앱 사용 기간 15일
답글 Littledata개 2021년 2월 24일

Hi there, thank you for taking the time to leave a review! We want everyone to have the best possible experience of Littledata, so we were sorry to hear that you continued to ...

2023년 7월 4일

Don’t bother! Find something else!! The littledata app isn't tracking the events well. Some days it misses 100% of the events, some days it counts double. The biggest issue is that it is attributing the ads incorrectly. Sales generated by one ad is attributed to a totally different ad. The support is slow and useless. I'm seeking help with events on FB but they're tell me how to fix it in google ...

Vege Label
미국
앱 사용 기간 6일
답글 Littledata개 2023년 8월 1일

Hi there,

Thank you for sharing your feedback!

Our support team has been trying to get to the bottom of the issues that you reported and we'd really like to assist in getting ...