Recensioner (129)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
31 januari 2025

Two of our Shopify stores were using Littledata, but one of them has been experiencing ongoing issues with Facebook CAPI and Pixel, where Littledata fails to pass the fbc and fbp parameters to our Facebook Pixel. Despite seeking support for over two weeks and reaching out multiple times, the support team repeatedly assured us that the issue had been resolved or would be fixed soon. However, the ...

Hangersforless
Australien
Ungefär 2 månader användning av appen
Littledata svarade 13 februari 2025

Hi there,

I'm sorry to hear your experience hasn't been the best.

We're always making an effort to understand what went wrong, and we'd be happy to jump on a call and see ...

26 augusti 2024

Absolutely terrible customer service. Reached out to them 6 hours ago and still have not heard anything back. Their app broke our site and they will not respond.

Revo Sunglasses
USA
Ungefär 2 år användning av appen
Littledata svarade 5 september 2024

Thank you for voicing your concerns. Littledata values all of its customers deeply, and your store is no exception.
While our support team took a longer than usual time to ...

1 maj 2024

Littledata did entirely fix the missing transactions issue for us. However, whilst doing that, it completely skewed the attribution of our CPC & Organic traffic - something we couldn’t accept as it made our Ads reporting even worse, which was the whole reason we installed.

I am understanding of apps not always working perfectly but when I reached out to the support team, they totally gaslit me - ...

Boori UK
Storbritannien
Ungefär en månad användning av appen
15 maj 2019

Not much value in this app. Free trial does not provide much data/functionality. We've had problems for months getting everything to sync - still doesn't work. Customer service is condescending. Waste of money and more importantly, time.

Jackie's Chocolate
USA
11 månader användning av appen
Littledata svarade 23 maj 2019

Sorry, you didn’t have a positive experience with our app. We've tried a few times to reach you to understand the problem but this is the first time we've heard from you ...

Redigerat 26 maj 2022

Absolutely zero value in this app the native shopify integration is absolutely fine. It messes up all your connections later down on road.

Cali Tiger
Australien
7 månader användning av appen
Littledata svarade 16 augusti 2022

Hi, Bianca here - Head of Customer Support - we appreciate your feedback and we apologise for your experience.

Unfortunately what you were expecting - advice on campaign ...

19 juli 2023

Their customer service basically doesn't understand any technology, I asked them to help me install google purchase events, but they basically couldn't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. It is not recommended to use this app, it is a huge trap

Vivid Light Bars
Kina
2 månader användning av appen
Littledata svarade 1 augusti 2023

Hi there,

Thank you for sharing your feedback!

I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a ...

23 november 2023

Be careful. I've had a very bad experience with Littledata Tracking (GA4).
Zero benefit. Money wasted as if they were the ones who invented GPT or the whole internet in general. Their goal is to take money, not to help you make money

EcoTinySteps
Georgien
2 månader användning av appen
Littledata svarade 12 december 2023

Hi there,

We appreciate every review and try to improve our service for all our customers.
Our team tried to contact you regarding your experience as well as offer a refund ...

2 maj 2021

I have spent well over 30 hours trying to connect my store > recharge > google analytics and google ads using this app and I was unsuccessful. The support staff refused to help. It's an unnecessary app and was sold on marketing claims made on their website. It all sounds good but reality is, it simply did not work. Had the support staff taken a small chunk out of their day to help me with the ...

Vita Crate
USA
Ungefär 2 månader användning av appen
Littledata svarade 3 maj 2021

Hi! Jared here — Head of Customer Success. Thanks for taking time to provide some feedback!

While we’re always always happy to dig in and troubleshoot any issues that may ...

27 januari 2021

First. I advise all users to review the events sent in real time - the application works incorrectly.
Support, as it responds over time, you wait and receive information that it works great, and buy enterprise.
The application also has errors in the panel.
Besides, you spend an hour showing through screenshots that something is wrong and littledata writes that it's great and you know go to ...

guguplanet
Polen
15 dagar användning av appen
Littledata svarade 24 februari 2021

Hi there, thank you for taking the time to leave a review! We want everyone to have the best possible experience of Littledata, so we were sorry to hear that you continued to ...

4 juli 2023

Don’t bother! Find something else!! The littledata app isn't tracking the events well. Some days it misses 100% of the events, some days it counts double. The biggest issue is that it is attributing the ads incorrectly. Sales generated by one ad is attributed to a totally different ad. The support is slow and useless. I'm seeking help with events on FB but they're tell me how to fix it in google ...

Vege Label
USA
6 dagar användning av appen
Littledata svarade 1 augusti 2023

Hi there,

Thank you for sharing your feedback!

Our support team has been trying to get to the bottom of the issues that you reported and we'd really like to assist in getting ...