Littledata ‑ Revenue Tracking , 111 則評價
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Not only their tool is very efficient, and our data is now super clean (with very easy setup), but their customer support is really amazing. Always prompt to give us very qualified and technical answers, I love working with them. Thank you LittleData !
Your review is highly appreciated. We hope to keep on delivering the same level of service.
Thank you for giving us a chance. .
Great for dataLayer improvements and better GA4 integration than Shopify provides. Makes life so much easier for us.
Thank you for reviewing our app.
We're happy to hear that Littledata proved to be a solution for your tracking needs.
LittleData has allowed us to have accurate data in google analytics so we can make confident marketing decisions.
Thank you for reviewing our app.
We're happy to hear that Littledata is an essential part in business decision making.
New UPDATE: They offered me to keep the plan as agreed when I signed up. Thank you .
NEW UPDATE: I signed up a free plan (up to 50 orders/month) and now they are asking me 100$ /month. I waste so much time setting up this app since and now they are tricking me. YOU GUYS ARE NOT OK. I will report this to Shopify since it sounds not fair to me.
UPDATE: the app is good but the support wast a lot of my time going on with a super long chat where they just "copy and paste" the same message without really try to help. Bad communication when you get to technical issues. Claudiu is very kind but he just take care of the commercial / first contact . When it comes to actual issues be ready to waste a lot of time for nothing. Not even the basics of a efficient communication to get to a solution. Very disappointed. My time is costly and I don't like to waste it like this.
Very good app, it does the job. Also the support team is very helpful to clarify any additional doubt related to extra tracking issue (maybe due to third party plugins).
Thank you for taking the time to leave a review! We are glad you now have a data layer you can trust and that works automatically with the tools you are already using! Our team would be happy to chat through any issues with you and resolve any problems that might be limiting your efforts.—Blake, Head of Marketing
Great app, easy to use and setup. Some great videos to aid with the migration to GA4. They have plenty of support if you have any issues too.
Thank you for reviewing our app.
We're happy to hear that our product and team have been of assistance.
Great product and team is a pleasure to work with. Hands-on during the migration process. Our data is more accurate and cleaner than ever
Thank you for reviewing our app.
We were equally happy to assist. We hope to continue to provide the same level of accuracy throughout your journey.
Very useful app. Helped to minimize the data gap we had in GA. Love that it embeds ClientIDs for both UA-3 and GA-4 into the Shopify analytics overview. The app also shows the user journey in GA. Very sleek. Above all, the team is very friendly, and always willing to help in account setup and beyond. Thank you.
We love hearing this! Thanks for choosing Littledata. We are excited to let you know that we've also added TikTok and Pinterest connections to the app! Be sure to head over to your dashboard and check them out. —Blake, Head of Marketing
Their customer service basically doesn't understand any technology, I asked them to help me install google purchase events, but they basically couldn't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. It is not recommended to use this app, it is a huge trap
Hi there,
Thank you for sharing your feedback!
I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a call and assist live were denied.
We have provided you with the documentation needed to obtain the results that you were looking for and offered guidance to see the data that Littledata provides, but your interest was for something else.
We appreciate the time to leave a review - every piece of feedback helps us learn and get better.
Highly recommended. Resolved our GA4 tracking issues in hours, after we spent 2 months trying to explain and fix the issues with Google. Very impressed to date - with quick onboarding and setup, and customised reports provided at short notice. Overall very helpful and great support service.
Don’t bother! Find something else!! The littledata app isn't tracking the events well. Some days it misses 100% of the events, some days it counts double. The biggest issue is that it is attributing the ads incorrectly. Sales generated by one ad is attributed to a totally different ad. The support is slow and useless. I'm seeking help with events on FB but they're tell me how to fix it in google analytics. Therefore this app should be removed before it starts ruining things better yet don’t install it!!!?
Hi there,
Thank you for sharing your feedback!
Our support team has been trying to get to the bottom of the issues that you reported and we'd really like to assist in getting everything set up.
Feel free to email us if you'd like to give our app another try, we can make sure you will get another 30-day trial.
Every piece of feedback helps us learn and get better.