BoostCRM Chatbot & Call Center

BoostCRM Chatbot & Call Center

by BoostCRM Technology

One widget for Live Chat, Chatbots, and One-Click Call Center

3.0 of 5 stars(2 reviews)

Comprehensive Live Chat

Let live visitors reach you easily via Live Chat. See who is online in real-time and offer proactive support, manually or automatically.

Powerful Chatbots

Save time and effort with automated communication and engagement. Let Chatbots run your customer service 24/7.

Call Center

Install Call widget and allow customers to call you from anywhere in the world without worrying about call charges.


About BoostCRM Chatbot & Call Center

Live Chat, Chatbot, Call Center is a powerful all-in-one tool that helps you engage customers and boost sales through Omni-channel communication.

Once the tool is all set up, you can message your live visitors in real-time, manage conversations across all channels in one place, let Chatbots automatically reply to basic inquiries, and allow customers to call you right from your website with only one click.

Website Widgets provide easy access to your customer service

Integrate widgets to your website and empower your customers with the fastest and most effective way to contact your customer support agents. We offer fully customizable widgets that make it easy for you to personalize to your style. Installation is fast and easy - no coding skills are required!

Stay in one place and respond to messages across multiple channels

Easily manage conversations from all your channels in one single inbox. Filters are easy to use and help you focus on live visitors and open conversations. The integration process only takes a few minutes - you only need to follow our guide for quick setup.

Let Chatbots be your powerful digital assistants

Chatbots are the only support agents that can be available 24/7. Let them respond to customer’s queries when you’re not able to, handle the repetitive work, and converse with multiple people at the same time.

Provide instant call support with your own Call Center

Enabling the Call widget on your website helps maintain the purchase flow, improve customer service and boost online orders. With our web-based solution, you don’t need to pay for a hotline phone number. Web visitors can call you from anywhere in the world without worrying about call charges.

Highlighted features:

  • Live Chat, Messenger, Zalo, Call, and Scroll Top widgets

  • Fully customizable widgets, from design to content

  • Filter conversations from live visitors

  • Integrate multiple Facebook and Zalo accounts

  • User-friendly Chatbot build tool

  • Automatic Chatbots triggers based on user behavior

  • Web-based one-click Call Center

  • Receive calls on both website and mobile app

Download mobile applications:

  • Android: Boost CRM
  • iOS: Boost CRM

Media gallery

Support

Free

Free to install

Fees for additional modules such as CRM, Messenger, Growth tools

  • Live chat
  • Chatbots
  • On-site call
  • Mobile App
  • Widget styles customization
  • Call center without telco fee
  • 300 unique audiences
  • 10 calls

Basic

$9/month

Fees for additional modules such as CRM, Messenger, Growth tools

  • All Free Plan Features
  • Live visitors
  • 15,000 unique audiences per month
  • 1,000 calls

Standard

$19/month

Fees for additional modules such as CRM, Messenger, Growth tools

  • All Free Plan Features
  • Live visitors
  • 50,000 unique audiences per month
  • 3,000 calls

Plus

$49/month

Fees for additional modules such as CRM, Messenger, Growth tools

  • All Free Plan Features
  • Live visitors
  • 2,000,000 unique audiences per month
  • 10,000 calls

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    0% of ratings are 5 stars
    (0)
  • 4 of 5 stars
    50% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    50% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Coastal Gifts Inc

Update: I did not have any issues creating anything in fact it was quit easy to set up but the performance is slowing down my website waiting to load widgets and that is if they load. I would refresh page and they still would not load. Then a few minutes later it would show up and work fine. When going to your website and using the app the page was not loading when going between different sections setting it up. Your regular website is taking 2 minutes or more to load. I was all excited about this app and it let me down after spending 4 hours building chat bots and setting it up to find that the live chat widget shows up sometimes and others not, nothing even when changing pages. Also they seem to have an issue with overloading a server as the website and the app are very slow sometimes the page never resolves just site there and swirls. I would have given one star but the concept is there but the app is not performing correctly.

Developer reply

June 23, 2021

Hi there,

We are sorry to hear that you encountered any issues while using our app.
In order to enable other widgets, you need to enable them in the General Setting > Widget. Please take a look at this video to see how to enable on-site call, other social widgets (https://www.youtube.com/watch?v=Pfwm1WoR6qk)

We hope you could spend a little time to help understand this issue clearly and enhance our service. We are grateful if you will give us a chance to check this issue on your website and support you to build your own chatbot.

Thanks & best regards,
BoostCRM Team

Supreme Vapes Bristol

Great live chat app, use it for my website frequently and has a plethora of features that could be useful for all sites.

Developer reply

June 4, 2021

Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You!