整體評分
4
各級評分數量
  • 50% 的評分為 5 顆星
  • 25% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 25% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年4月21日

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

NewsKeepsake
美國
使用應用程式 接近3年
編輯時間:2019年4月4日

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

Market Trendz Shirts
美國
使用應用程式 14天
Social Intents 已回覆 2019年4月3日

Hi there, I'm sorry about the confusion on the pricing. For our Shopify live chat app, we offer a limited Free plan as well as our premium plan for $8.99/month when you add the app through the Shopify app store. All billing happens within your Shopify account and you get all of the premium features at $8.99/month.

When you sign up outside of Shopify (using our website directly), our standard pricing is between $19 for our Basic and up toe $79 for our ultimate plan with a 14-day free trial. As you can see we offer steep discounts for Shopify users. Please contact us to resolve this confusion so you can receive the discount pricing.

Thanks!