Live Chat by Social Intents

Live Chat by Social Intents

요금제
무료 플랜 사용 가능
평점
4.0 (4)

Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors. 더 보기
  • Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
  • ChatGPT API Integration. Escalate any chat from ChatGPT to human agents.
  • Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex.
  • Auto-Translate chats between your visitor and agent language.
  • Customize your chat logo, colors, text, and language for your business.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Microsoft Teams, Slack, Chat, Live Chat, ChatGPT, Gmail

실시간 메시지 전달

AI 챗봇, 실시간 채팅, SMS, 소셜 미디어, 여러 언어, 실시간 번역, 푸시 알림, 에이전트 분석, 고객 분석 정보

자동 응답

FAQ, 인사말, 빠른 응답, 설문조사, 대화 내용 보내기

맞춤 설정

색상 및 글꼴, 이모티콘 및 스티커, 채팅 창, 업무 시간, 환영 메시지, 채팅 버튼, 태그 지정, 채팅 할당, 채팅 흐름, 에이전트 아바타

채널

SMS, 실시간 채팅, 챗봇, 소셜 미디어, 셀프서비스, 연락처 양식

워크플로 자동화

자동-응답, 응답 템플릿, AI 응답, 통합 받은 편지함, 규칙 기반 트리거, 고객 불만 처리, 태그 지정, 스팸 탐지, 사용자 지정 알림, 피드백 설문 조사, 여러 언어, 분석, 보고서

요금제

Always FREE

무료

  • Native Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month

Starter plan

$39 /월

  • Native Microsoft Teams and Slack Integration
  • 3 Live Chat Agents
  • 200 Chat conversations/month

Basic Plan

$69 /월

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Shortcut Responses
  • ChatGPT Integration

Pro Plan

$99 /월

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 5000 Chats/month
  • Shortcut Responses
  • ChatGPT Integration
  • While Label

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (4)

전체 평점
4
평점 수준당 개수
  • 평점의 50%가 별 5개입니다
  • 평점의 25%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 25%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2022년 4월 21일

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

NewsKeepsake
미국
앱 사용 기간 거의 3년
2015년 10월 9일

It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase.

If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.

Trinketgeek
영국
앱 사용 기간 3개월
2019년 4월 4일에 편집됨

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

Market Trendz Shirts
미국
앱 사용 기간 14일
답글 Social Intents개 2019년 4월 3일

Hi there, I'm sorry about the confusion on the pricing. For our Shopify live chat app, we offer a limited Free plan as well as our premium plan for $8.99/month when you add the app through the Shopify app store. All billing happens within your Shopify account and you get all of the premium features at $8.99/month.

When you sign up outside of Shopify (using our website directly), our standard pricing is between $19 for our Basic and up toe $79 for our ultimate plan with a 14-day free trial. As you can see we offer steep discounts for Shopify users. Please contact us to resolve this confusion so you can receive the discount pricing.

Thanks!

2014년 7월 23일

Have not gotten far with the free trial. Customer service is slow in responding to queries.

Market America Gear
미국
앱 사용 기간 6일

지원

Social Intents에서 Live Chat by Social Intents에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Social Intents

4100 Riverlook Pkwy SE, Unit 207, Marietta, GA, 30067, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2014년 5월 12일

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 1925개 무료 플랜 사용 가능
Offer great service with AI chat bots, live chat, and helpdesk
4.3 별 5개 중 총 리뷰 705개 무료 체험 이용 가능
Support made simple and scalable.
5.0 별 5개 중 총 리뷰 320개 무료 플랜 사용 가능
Live chat & FAQ app. Live chat inbox for customer chat support

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