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Live Chat for Teams

Microsoft Teams and Slack for website live chat and chatbots

Free plan available

Key values section

Chat with visitors from Teams

Sell more and improve customer service by talking to your customers right from Microsoft Teams, Webex, or Slack.

Set up in seconds

Adding Live Chat for Microsoft Teams to your Shopify store is easy. Click "Add app," choose your Teams Channel, and you’re done!

Slack, Webex and Teams Chat

We integrate natively with MS Teams, Slack, and Webex. Stop context switching to talk to your website visitors.

App details

Live Chat for Teams

Live Chat for Teams

Talk to your website visitors from the chat tools you already use at your company!

What is Microsoft Teams and Slack Live Chat?

Communication with your customers shouldn't be hard, that's why we created Live Chat for Teams, Slack and Webex. Live Chat with your website visitors from the team collaboration tools you already know and love: MS Teams, Slack, and Webex.

We removed the frustrating per operator costs to make sure that your entire team can use live chat without having to worry about growing costs as your team grows.

Join over 75,000 happy business owners who are using Social Intents to talk to customers, build sales and improve customer service.

Chat Right from Teams, Slack, and Webex

Use our beautiful live chat app to convert more sales and improve customer service immediately. You can chat right from our web-based dashboard or can set up a native MS Teams, Slack, or Webex integration which lets you chat right from within the collaboration tools you already use.

ALWAYS FREE Features

  • 1 App and up to 20 Chats/month
  • Web Chat Console
  • Slack Integration and App
  • Configurable Pre-Sales form
  • Custom Colors to match your website
  • Online and Offline Forms
  • Mobile Push Notifications
  • Customize all messages
  • Proactive chat triggers
  • Multi-Language support
  • Custom Schedule with online and offline live chat hours
  • Custom logos and branding
  • Chat History, Missed Chats, and Offline Messages
  • Leverage your entire team to answer live chats
  • Awesome support

Premium Features

  • Unlimited Chats
  • Additional Agents and Slack or Teams members
  • Remove Co-Branding and Powered By

Sell More

Close sales right from Teams, Slack, and Webex and answer questions when people have them.

Save Time

Let Social Intents work for you. Enable our integrations with Mailchimp, Campaign Monitor, and Constant Contact to automatically import new subscribers directly into your email list provider.

Start using Live Chat by Social Intents in seconds.

The application is a breeze to set up and we offer an Always Free option.

Launch date

Integrates with

  • Webex
  • Microsoft Teams
  • Slack
  • Chat
  • Live Chat
Live Chat for Teams

Live Chat for Teams

Talk to your website visitors from the chat tools you already use at your company!

What is Microsoft Teams and Slack Live Chat?

Communication with your customers shouldn't be hard, that's why we created Live Chat for Teams, Slack and Webex. Live Chat with your website visitors from the team collaboration tools you already know and love: MS Teams, Slack, and Webex.

We removed the frustrating per operator costs to make sure that your entire team can use live chat without having to worry about growing costs as your team grows.

Join over 75,000 happy business owners who are using Social Intents to talk to customers, build sales and improve customer service.

Chat Right from Teams, Slack, and Webex

Use our beautiful live chat app to convert more sales and improve customer service immediately. You can chat right from our web-based dashboard or can set up a native MS Teams, Slack, or Webex integration which lets you chat right from within the collaboration tools you already use.

ALWAYS FREE Features

  • 1 App and up to 20 Chats/month
  • Web Chat Console
  • Slack Integration and App
  • Configurable Pre-Sales form
  • Custom Colors to match your website
  • Online and Offline Forms
  • Mobile Push Notifications
  • Customize all messages
  • Proactive chat triggers
  • Multi-Language support
  • Custom Schedule with online and offline live chat hours
  • Custom logos and branding
  • Chat History, Missed Chats, and Offline Messages
  • Leverage your entire team to answer live chats
  • Awesome support

Premium Features

  • Unlimited Chats
  • Additional Agents and Slack or Teams members
  • Remove Co-Branding and Powered By

Sell More

Close sales right from Teams, Slack, and Webex and answer questions when people have them.

Save Time

Let Social Intents work for you. Enable our integrations with Mailchimp, Campaign Monitor, and Constant Contact to automatically import new subscribers directly into your email list provider.

Start using Live Chat by Social Intents in seconds.

The application is a breeze to set up and we offer an Always Free option.

Launch date

Integrates with

  • Webex
  • Microsoft Teams
  • Slack
  • Chat
  • Live Chat

Always FREE

Free

  • Native Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month

Starter plan

$39/month

or $29/month billed at $348 once per year

  • Native Microsoft Teams and Slack Integration
  • 2 Live Chat Agents
  • 150 Chat conversations/month

Basic Plan

$69/month

or $59/month billed at $708 once per year

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Canned Shortcut Responses

Pro Plan

$132/month

or $99/month billed at $1,188 once per year

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 5000 Chats/month
  • Canned Shortcut Responses
  • While Label
  • Chatbots

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 50% of ratings are 5 stars
  • 25% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • NewsKeepsake

    Location United States
    Time spent using app Almost 3 years

    We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

  • Market Trendz Shirts

    Location United States
    Time spent using app 14 days

    Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

    Developer reply
    April 3, 2019

    Hi there, I'm sorry about the confusion on the pricing. For our Shopify live chat app, we offer a limited Free plan as well as our premium plan for $8.99/month when you add the app through the Shopify app store. All billing happens within your Shopify account and you get all of the premium features at $8.99/month.

    When you sign up outside of Shopify (using our website directly), our standard pricing is between $19 for our Basic and up toe $79 for our ultimate plan with a 14-day free trial. As you can see we offer steep discounts for Shopify users. Please contact us to resolve this confusion so you can receive the discount pricing.

    Thanks!

  • Trinketgeek

    Location United Kingdom
    Time spent using app 3 months

    It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase.

    If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.

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