Live Chat for Teams

by Social Intents

Chat with your visitors from Microsoft Teams, Webex, and Slack

4 reviews
Free plan available

Key values section

Chat with visitors from Teams

Sell more and improve customer service by talking to your customers right from Microsoft Teams, Webex, or Slack.

Set up in seconds

Adding Live Chat for Microsoft Teams to your Shopify store is easy. Click "Add app," choose your Teams Channel, and you’re done!

Slack, Webex and Teams Chat

We integrate natively with MS Teams, Slack, and Webex. Stop context switching to talk to your website visitors.

  • Live Chat for Microsoft Teams
  • Live Chat Visitor
  • Chat Dashboard
  • Slack Chat Integration
  • Pre Sales Page
  • Live chat Widget
  • Slack Mobile
  • Live Chat for Microsoft Teams
  • Live Chat Visitor
  • Chat Dashboard
  • Slack Chat Integration
  • Pre Sales Page
  • Live chat Widget
  • Slack Mobile
Live Chat for Teams

Live Chat for Teams

Talk to your website visitors from the chat tools you already use at your company!

What is Microsoft Teams and Slack Live Chat?

Communication with your customers shouldn't be hard, that's why we created Live Chat for Teams, Slack and Webex. Live Chat with your website visitors from the team collaboration tools you already know and love: MS Teams, Slack, and Webex.

We removed the frustrating per operator costs to make sure that your entire team can use live chat without having to worry about growing costs as your team grows.

Join over 75,000 happy business owners who are using Social Intents to talk to customers, build sales and improve customer service.

Chat Right from Teams, Slack, and Webex

Use our beautiful live chat app to convert more sales and improve customer service immediately. You can chat right from our web-based dashboard or can set up a native MS Teams, Slack, or Webex integration which lets you chat right from within the collaboration tools you already use.

ALWAYS FREE Features

  • 1 App and up to 20 Chats/month
  • Web Chat Console
  • Slack Integration and App
  • Configurable Pre-Sales form
  • Custom Colors to match your website
  • Online and Offline Forms
  • Mobile Push Notifications
  • Customize all messages
  • Proactive chat triggers
  • Multi-Language support
  • Custom Schedule with online and offline live chat hours
  • Custom logos and branding
  • Chat History, Missed Chats, and Offline Messages
  • Leverage your entire team to answer live chats
  • Awesome support

Premium Features

  • Unlimited Chats
  • Additional Agents and Slack or Teams members
  • Remove Co-Branding and Powered By

Sell More

Close sales right from Teams, Slack, and Webex and answer questions when people have them.

Save Time

Let Social Intents work for you. Enable our integrations with Mailchimp, Campaign Monitor, and Constant Contact to automatically import new subscribers directly into your email list provider.

Start using Live Chat by Social Intents in seconds.

The application is a breeze to set up and we offer an Always Free option.

Launch date

May 12, 2014

Integrates with

  • Webex
  • Microsoft Teams
  • Slack
  • Chat
  • Live Chat
Live Chat for Teams

Live Chat for Teams

Talk to your website visitors from the chat tools you already use at your company!

What is Microsoft Teams and Slack Live Chat?

Communication with your customers shouldn't be hard, that's why we created Live Chat for Teams, Slack and Webex. Live Chat with your website visitors from the team collaboration tools you already know and love: MS Teams, Slack, and Webex.

We removed the frustrating per operator costs to make sure that your entire team can use live chat without having to worry about growing costs as your team grows.

Join over 75,000 happy business owners who are using Social Intents to talk to customers, build sales and improve customer service.

Chat Right from Teams, Slack, and Webex

Use our beautiful live chat app to convert more sales and improve customer service immediately. You can chat right from our web-based dashboard or can set up a native MS Teams, Slack, or Webex integration which lets you chat right from within the collaboration tools you already use.

ALWAYS FREE Features

  • 1 App and up to 20 Chats/month
  • Web Chat Console
  • Slack Integration and App
  • Configurable Pre-Sales form
  • Custom Colors to match your website
  • Online and Offline Forms
  • Mobile Push Notifications
  • Customize all messages
  • Proactive chat triggers
  • Multi-Language support
  • Custom Schedule with online and offline live chat hours
  • Custom logos and branding
  • Chat History, Missed Chats, and Offline Messages
  • Leverage your entire team to answer live chats
  • Awesome support

Premium Features

  • Unlimited Chats
  • Additional Agents and Slack or Teams members
  • Remove Co-Branding and Powered By

Sell More

Close sales right from Teams, Slack, and Webex and answer questions when people have them.

Save Time

Let Social Intents work for you. Enable our integrations with Mailchimp, Campaign Monitor, and Constant Contact to automatically import new subscribers directly into your email list provider.

Start using Live Chat by Social Intents in seconds.

The application is a breeze to set up and we offer an Always Free option.

Launch date

May 12, 2014

Integrates with

  • Webex
  • Microsoft Teams
  • Slack
  • Chat
  • Live Chat

Pricing

See all pricing options

Always FREE

Free

  • Native Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month
  • Limited to 1 Live Chat App

Starter plan

$49/month

or $39/month billed at $468 once per year

  • 2 Live Chat Agents
  • 1 Website Domain
  • 150 Chat conversations/month

Basic Plan

$79/month

or $59/month billed at $708 once per year

  • Unlimited Live Chat Agents
  • 2 Website Domains
  • 1000 Chat conversations/month
  • Canned Shortcut Responses

Pro Plan

$132/month

or $99/month billed at $1,188 once per year

  • Unlimited Live Chat Agents
  • 6 Website Domains
  • 3000 Chat conversations/month
  • Canned Shortcut Responses
  • While Label
  • Dialogflow Chatbots

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    50% of ratings are 5 stars
    2
  • 4 of 5 stars
    25% of ratings are 4 stars
    1
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    25% of ratings are 2 stars
    1
  • 1 of 5 stars
    0% of ratings are 1 stars
    0
View all 4 reviews
5 of 5 stars
April 21, 2022

NewsKeepsake

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

5 of 5 stars
Edited April 4, 2019

Market Trendz Shirts

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

Developer reply

April 3, 2019

Hi there, I'm sorry about the confusion on the pricing. For our Shopify live chat app, we offer a limited Free plan as well as our premium plan for $8.99/month when you add the app through the Shopify app store. All billing happens within your Shopify account and you get all of the premium features at $8.99/month.

When you sign up outside of Shopify (using our website directly), our standard pricing is between $19 for our Basic and up toe $79 for our ultimate plan with a 14-day free trial. As you can see we offer steep discounts for Shopify users. Please contact us to resolve this confusion so you can receive the discount pricing.

Thanks!

4 of 5 stars
October 9, 2015

Trinketgeek

It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase.

If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.

View all reviews

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