Live Chat for Teams and Slack

Live Chat for Teams and Slack

Free plan available
Rating (4.7)
Reviews
Developer
Social Intents

About this app

Launched

May 12, 2014

Languages

English

Integrates with

Webex, Microsoft Teams, Slack, Chat, Live Chat

Talk to your website visitors right from Microsoft Teams, Slack, Zoom, and Webex with Live Chat.

Talking to your customers should be easy. Chat with them from the collaboration tools you already use like Microsoft Teams, Slack, Webex, and Zoom. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors. 75,000+ customers use Social Intents live chat software to grow their businesses already. See what they love about it.

  • Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Webex
  • Unlimited Live Chat agents
  • Fully customizable with your logo, brand colors, and language
  • Auto-Translate chats between your visitor and agent language.
  • Advanced reporting and metrics.

Pricing

Always FREE

Free

  • Native Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month

Starter plan

$49/month

or $468/year and save 20%

  • Native Microsoft Teams and Slack Integration
  • 3 Live Chat Agents
  • 200 Chat conversations/month

Basic Plan

$79/month

or $828/year and save 12%

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Canned Shortcut Responses

Pro Plan

$132/month

or $1,188/year and save 25%

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 5000 Chats/month
  • Canned Shortcut Responses
  • While Label
  • Chatbots

Always FREE

Free

  • Native Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month

Starter plan

$49/month

or $468/year and save 20%

  • Native Microsoft Teams and Slack Integration
  • 3 Live Chat Agents
  • 200 Chat conversations/month

Basic Plan

$79/month

or $828/year and save 12%

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 1000 Chat conversations/month
  • Canned Shortcut Responses

Pro Plan

$132/month

or $1,188/year and save 25%

  • Native Microsoft Teams and Slack Integration
  • Unlimited Agents
  • 5000 Chats/month
  • Canned Shortcut Responses
  • While Label
  • Chatbots

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

4 reviews
Overall rating
4.7
Counts per rating level
  • 50% of ratings are 5 stars
  • 25% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 21, 2022

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

NewsKeepsake
United States
Time spent using app: Almost 3 years
Edited April 4, 2019

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

Market Trendz Shirts
United States
Time spent using app: 14 days
Social Intents replied April 3, 2019

Hi there, I'm sorry about the confusion on the pricing. For our Shopify live chat app, we offer a limited Free plan as well as our premium plan for $8.99/month when you add the app through the Shopify app store. All billing happens within your Shopify account and you get all of the premium features at $8.99/month.

When you sign up outside of Shopify (using our website directly), our standard pricing is between $19 for our Basic and up toe $79 for our ultimate plan with a 14-day free trial. As you can see we offer steep discounts for Shopify users. Please contact us to resolve this confusion so you can receive the discount pricing.

Thanks!

October 9, 2015

It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase.

If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.

Trinketgeek
United Kingdom
Time spent using app: 3 months

About this app

Launched

May 12, 2014

Languages

English

Integrates with

Webex, Microsoft Teams, Slack, Chat, Live Chat

Built by Social Intents

About Social Intents

1 app

4.7 average rating

8 years building apps for the Shopify App Store

Support

Send a message

info@socialintents.com

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