Live Product Options , 255 anmeldelser
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Thank you for the apps, Fast support!
The app works very well and if there are any problems, support responds within a short time with the appropriate answer. Thank you!
Whenever I emailed with a question or concern, they quickly responded with either a resolution or their next actions within a few hours. This app is one of easiest to learn thanks to their helpful customer support videos, and it gives a great final product on my store. I highly recommend this app.
When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.
NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.
Third Response：This is a company that has no service, they only blame the user.
We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.
Avec ce module de visualisation en direct il n’y a aucune limite pour les personnalisations de nos produits, de plus très facile à configurer.
Le support m'a aidé à réparer une confusion avec une autre application très rapidement en plein week-end.
Un grand merci
The app its perfect and the support too! They are always ready to resolve any problem. I recommended the app.
Alles top! Der App-Support ist sehr schnell und kompetent! Komplett zufrieden Danke!!
Very good app for personalizing your listings. Customer service is fast and very supportive. Overall great app.
I have been struggling for 8 months with this app. Dev keeps referring to documentation that fails to resolve my issues.
Our app is very powerful, we always recommend to read our docs and watch our introduction videos!
We've only received a single ticket from your store, please reach out again and we will do our best to get your product config setup to your needs!
5 Sterne plus 5 dazu. Die App funktioiert einwandfrei. Der Support ist spitze es wird schnell geholfen und auch mal was eingestellt. Voll zufrieden und wird sicher lange in meinem Shop integriert. Top!