Live Opciones de productos

Live Opciones de productos

Reseñas (308)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
17 de marzo de 2021

Michael from Customer Support is very reactive, patient and helpful! He could fix all the tweaks we had and we now have the perfect upload app for our clients!

The Mystery Mail
Francia
Alrededor de 19 horas usando la aplicación
6 de febrero de 2023

This app is difficult to set up. The price does not update in the cart and even after reading the documentation and watching videos, I still had trouble using it. Overall, I was disappointed with my experience.

Tracy Prints
Bélgica
9 días usando la aplicación
Cloudlift respondió 6 de febrero de 2023

Our app is one of the simplest product options app to setup. The live preview can be more complex as it's very powerful. We saw you've reached out to our support but failed to provide a link to your store so that we can help you out. Prices not updating is most likely a theme issue that we are always available to fix for our merchants.

5 de marzo de 2021

I searched for the app which can easily add different text fields in different variants of product. It is easy to use and looks great.

MYLAMP
Chequia
Alrededor de 6 horas usando la aplicación
28 de mayo de 2023

5 Sterne plus 5 dazu. Die App funktioiert einwandfrei. Der Support ist spitze es wird schnell geholfen und auch mal was eingestellt. Voll zufrieden und wird sicher lange in meinem Shop integriert. Top!

Print-4-DJs
Alemania
Alrededor de 3 horas usando la aplicación
Fecha de modificación: 22 de mayo de 2023

When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.

NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.

Third Response:This is a company that has no service, they only blame the user.

AVANT TOY
Estados Unidos
2 días usando la aplicación
Cloudlift respondió 22 de mayo de 2023

We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.

19 de octubre de 2021

I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?

fairytaleme
Nueva Zelanda
2 días usando la aplicación
Cloudlift respondió 19 de octubre de 2021

We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review.

Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app.

However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.

18 de octubre de 2024

AP Branded
Estados Unidos
16 días usando la aplicación
10 de octubre de 2023

littlepinny
Estados Unidos
7 meses usando la aplicación