LPO Live Product Options
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I was a little unsure about this app intially. It seemed pretty intimidating. And after a few days of messing with it, I couldn't figure it out. I reached out to Carl on support and within 10 minutes he created exactly what I was looking for! I'm excited to create more custom options! Thanks, Carl!
Very good app for personalizing your listings. Customer service is fast and very supportive. Overall great app.
When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.
NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.
Third Response：This is a company that has no service, they only blame the user.
We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.
This app is exactly what I was looking for! it's a bit complicated but with practice and familiarization I'm sure the process will go more smoothly in the future. Support was also absolutely excellent and extremely quick. Can't recommend this enough!
What a great app and Michael is very responsive and helpful with support. Easy to use and style to fit your theme. I highly recommend this app!
Nous utilisons cette application sur l'ensemble de nos stores et en sommes ravies ! Super service client
I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?
We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review.
Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app.
However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.
Whenever I emailed with a question or concern, they quickly responded with either a resolution or their next actions within a few hours. This app is one of easiest to learn thanks to their helpful customer support videos, and it gives a great final product on my store. I highly recommend this app.
The app is very easy to use and is highly suitable for our business. I appreciate the support; it was both quick and helpful.
Exellent App for Product options. Especially the Support is great and they answer every question to help you. 5 Stars well deserved.